Question about Hotpoint (HSM25IFTSA) Side by Side Refrigerator

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Ice dispenser not dispensing ice or water

The ice maker is working, but, the dispenser is not. I can't hear the motor humming, just the click when I push the dispenser.

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The tube that supplies water to the tray of the ice maker,may have frozen solid. unclog u should be good

Posted on Jul 20, 2009

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Check the water filter - it should be at the bottom of the fridge - turn it 1/2 turn to the left. After several months of use (less if you use it a lot) the filter can clog.

Posted on Jun 24, 2009

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1 Answer

Ice maker makes ice and dispenses to ice bucket but will not dispense from the door


Check that the motor is connecting to the drive and isn't broken. Also. Check to make sure no frozen chunks are jamming the auger

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Have you changed the water filter? they can plug up over time. The water tube can freeze in the door. To test this there usually is a disconnect under the freezer door side of the grill you can disconnect this and hit the water dispenser lever. If the door is getting water then it is frozen in the door. If not the water valve could be your problem there are two sides to the water valve one for the water dispenser and one for the icemaker. A last possibility is there is a water tank or tubing loop in the refrigerator behind the crisper this could have frozen.

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Is the display flashing when you try and use it or can you hear the dispenser door opening and closing rapidly (clicking or clapping sound)? These are prone to the board going bad and losing the dispenser. Is the "ice" light lit on the dispenser? The touch pad could be bad too. Do you hear the auger motor turning the ice when you press the dispenser? or just the "shhhhhhh" of the water coming out?

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You should not hear the noise of a motor unless you are trying to dispense ice. Is that the case your ice dispensor is not working?

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