Question about OfficeMax 0M96431 Shredder

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The shredder work in reverse but not forward

I have tech solutions paper shredder . after a year now it working in reverse but not going forward.

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Posted on Jan 02, 2017

danforddan1
  • 192 Answers

SOURCE: my paper shredder powers on, but the blades dont

Look for a wadd of paper jammed up in the blades, it don;t take much to plug them up you can over look this very easely. DFD

Posted on Apr 16, 2009

danforddan1
  • 192 Answers

SOURCE: Need forward & reverse plastic key buttons

Spray some contact cleaner into the buttons and this may free them up. try this

Posted on Apr 16, 2009

  • 1 Answer

SOURCE: Shredder stops when paper put in

Solution: called customer support, who said "It's broken.? But, it was still under warrantee, so I sent it back for a new one.

Posted on Dec 23, 2009

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1 Answer

Have a tech solutions 4500. how do you lubricate it?


  1. Cross cut shredders require more frequent oiling versus the straight strip shredders. The more paper and use it gets the more oil it requires. A good rule of thumb is to oil the machine each time you change the bag.
  2. Use only shredder oil designed for the specific brand of paper shredder you have. Manufacturers design paper shredder oils to be heat tolerant for the cylinders and blades, and they calibrate them specifically for their machines.
  3. Spray, squirt or run a bead of oil across the blade opening. It shouldn't take more than a second or two to reach from one end to the other. Any more than that may result in too much oil applied. Quicker than that means there isn't enough oil to adequately lubricate the machine.
  4. Turn the paper shredder to "Manual" and run the gears in reverse for a few seconds, then turn the shredder on "Forward" or "Standard" mode. This ensures that you distribute the oil throughout the machine, and going in reverse first forces some of the dripping oil back up, and then the forward moving blades push it back through the gears.
  5. Oil a sheet of paper rather than the machine. Don't just run a bead of oil across the bottom of the sheet because the paper soaks up the oil and the oil may not reach all of the necessary parts. Instead, spray the whole sheet, or run a zigzag line across the paper and immediately send it through the shredder to oil it.

Jan 28, 2011 | Tech Solution TS-4500 Shredder

1 Answer

Shreds in reverse only


I think there is a shredded buildup on the bottom. Unlpug the device ... turn it over and clear out the residue you will find there.

Sometimes I find the addition of shredder oil during the shredding process helps to eliminate this problem. Get the oil where shredders are sold.

May 31, 2010 | Tech Solution TS-4500 Shredder

1 Answer

Doesn't work going forward only in reverse


sounds like you have a sensor problem. is it automatic reversing on jamb? if so sensor is defective, or there is a bind causing sensor to reverse only, a bent shaft could cause that

Apr 04, 2010 | Aurora Global AS501X-MS Shredder

1 Answer

I have a tech solutions shredder. Envelope got stuck. I cleared it out. Now it will go backwards, but not forwards...although the green light does come on when I press the forward button.


There is probably paper, dust, or something still in the shredder somewhere obstructing the sensor. Run it backwards for a minute or so, then turn it over and blow it out, and after unplug the shredder and plug it back in. Then see if it runs forward.

Mar 17, 2010 | Tech Solution TS-4500 Shredder

1 Answer

Tech Solutions shredder Only powers in reverse w/ green light


Their are sensors on top and bottom of cutter asm. Good chance one or more are dirty, blocked with paper shreds or just bad. Clean with compressed air and lightly moistened cotton swab.

Jun 01, 2009 | Tech Solution TS-8000 Cross-Cut Shredder

1 Answer

Can't get shredder to work


Please ... unplug your shredder before doing this.

It sounds like you were on the right track picking paper out of the gears. The problem is that the paper can get really jammed up in there, especially when you use the reverse.

I found that I needed to use a combination of a small screwdriver with at least a 3 inch long blade to push the jammed paper through. The I use needle-nosed plyers to pull the paper through the other side.

Hope this helps. Please let me know if it does.

Blessings,
-- Wes (wcbyers)

May 02, 2008 | Tech Solution TS-4500 Shredder

2 Answers

Only runs in reverse


This is an issue with the paper feed sensor usually located in the center of the paper feed slot. If it is mechanical you need to jiggle switch in and out to free possible interference behind switch (piece of paper or debris) if it is an electronic sensor you more than likely have a bad sensor or pc board. You will need to contact manufacturer for any further assistance.

Mar 16, 2008 | Tech Solution TS-4500 Shredder

1 Answer

Problem ts 6000


I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Nov 30, 2007 | Tech Solution TS-6000 Shredder

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