Question about Kirby Ultimate G Bagged Upright Vacuum

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Kirby Sentria Shampooer is not foaming the width of the tray. It is only coming out on one line and is saturating the carpet with water in that area. What is the problem? What do I do? We just bought this 5 mos. ago. Please help.

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Re: Kirby Sentria

Your shampooer is not broken. (sorry Fanny)

You are missing a wee screen that fits on the hole where the little hose plugs into the tank. Check inside the hose end or down inside your shampooer box. Here's a link to my online Kirby shampooer instructions...

Hope I helped!

Posted on Nov 09, 2007

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Re: Kirby Sentria

Make sure the foot pedal is to the lowest setting to the floor. Or the little screen at the end of the hose connected to the shampooer container.

Posted on Nov 19, 2008

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Re: Kirby Sentria

The machine is not producing enough foam to fill the tray. If the carpet is saturated with water instead of foam, the foamer is faulty. I would return it for repair under warranty.

Posted on Nov 09, 2007

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte

Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer

GoodVac com

Feb 14, 2015 | Kirby Ultimate G Bagged Upright Vacuum


How To Attach The Carpet Shampooer To A Kirby Generation 5 (G5) Vacuum Cleaner

The Kirby carpet shampooer is an attachment that is used with the Kirby upright vacuum cleaners. It converts the Kirby from being used as a dry pickup vacuum, into a carpet shampooer and extractor. Unlike other carpet shampooers and carpet extractors, the Kirby shampoo system does not saturate the carpet with a lot of water when cleaning. Kirby shampoo systems use a special dry foam formula that gently cleans the carpet without saturation.


The link below is to an excellent, easy to follow and understand video that will explain step by step how to convert the Kirby Generation 5 (G5) from a vacuum cleaner into a carpet shampooer. Please note that the vacuum in the video is actually a newer Sentria model, however the repair procedure is identical on the G5 as it is on the Sentria.

Video Demonstration of Converting Kirby Generation 5 From Vacuum Into Carpet Shampooer:

If you have any questions about the procedure of converting the Kirby G5 into a carpet cleaner, please feel free to request clarfication on this video right here on the Tip page. I hope that this video was helpful. If you did find the video helpful, please kindly rate this Tip as helpful by clicking on the Thumbs Up Icon in the lower right hand corner of the page.

Thank you very much for watching,

Chris J.

on Mar 21, 2010 | Kirby G5 Bagged Upright Vacuum

1 Answer

What parts go to a Kirby Shampooer?

There is a shampooer head with shampooer brushroll, water tank, small hose that hooks to the tank, collection tray

Need to use the Kirby shampoo. It goes down as wet suds but you pick up the suds with the vacuum when it drys. Fill tank adding 1 cap full of soap (kirby soap only) per level on the side, this attaches on the side where the bag is attached

After using the shampooer you need to reattach the vacuum bag and main brushroll nozzle as though you were just vacuuming up dirt.


Lift the front of your kirby up (front part with light) open the handle on the dail in the front (if epquipt), remove the power head, put on height adjustment on highest level, turn dial on front of power head until you see 2 red arrows facing each other, unlock by turning knob, power head should come right off, get shampooer out the power head for shampooer with collection tray, make sure dial is set red on red, put on front of Kirby and lock in, turn dial to green on green arrows, fill tank adding 1 cap full of soap (Kirby soap only) per level on the side, this attaches on the side where the bag is attached, line up arrow and notch and turn, to hook up hose put Kirby down to lowest level, notched end of hose hooks in on tray other end on the tank,on/off switch refers to the foam, Turn machine on to lay the foam & scrub carpet, take shampooer back off to extract the foam once it's dry.

Good luck.

Aug 20, 2009 | Kirby G5 Bagged Upright Vacuum

2 Answers

My G series kirby carpet cleaner will not **** up the water or foam very well

The Kirby shampooer deposits the foam onto carpet,and works it into the carpet with the shampooer brushroll.After the carpet is dry,use the vacuum itself to pick up the dry foam and dirt.The Kirby Shampooer is not an extraction shampooer

Nov 14, 2008 | Kirby Vacuums

1 Answer

Kirby Sentria shampooer

HERE is the shampooer manual. There is no suction involved picking up the water. It simply scrubs the solution off the rug and throws it in the tray in front of the Kirby vacuum.

Jul 19, 2008 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Kirby Sentria - Not distributing shampoo correctly

this site may be helpful

make sure the brushes on the shampooer head are spinning and that you have the shampooer head lowered all the way down to its lowest setting. Also...shampoo at a slower pace than you would move when vacuuming...when both putting down the suds on heavily soiled areas and scooping them up. The more oils in the carpet, the less suds you'll see when the shampooer is working properly. one more thing that may be mentioned in the guide is the little round sud screen that attaches to one end of the shampooer hose...make sure that little mesh screen is there and seated properly. It is what produces the suds from the shampoo solution.

Dec 07, 2007 | Vacuums

1 Answer

Kirby sentria shampooer

Too late for your party, but my take on the matter is that you either didn't have the belt lifted all the way up before you put the shampooer head onto the machine, (brushroll was not spinning) or you may not have had the height adjustment lowered all the way to the floor. I have a store on a POPULAR auction site under the same ID as I am using here. If you can't find your manual, I have some in my online store.



Oct 13, 2007 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Kirby Ultimate G carpet shampooer not producing foam anymore

I was having the same problem. There is a filter plug that came loose on mine and went down into the hose. It belong on the water tank and fits in there tightly and the hose end goes over it. That's what actually makes the foam.

Aug 23, 2007 | Kirby Ultimate G Bagged Upright Vacuum

3 Answers

Kirby sentria carpet shampooer

you dont **** out the water....if you use the reccomended Kirby shampoo there is no need to **** out the water because it is a semi dry liquid will dry by its self in about 1 hour....I,ve been with Kirby for 16 years now ...i will know

Jun 13, 2007 | Kirby Ultimate G Bagged Upright Vacuum

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