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Wall a/c is leaking water down log wall and puddling on floor.

My 15 year old emerson thru the wall a/c with heat strip is leaking water down into the log wall it is mounted on and puddling up on the floor. Is the pan leaking? Does the pan need to drain out side (currently some small rust holes have been caulked and it doesn't leak outside) or is condensation building up on the coils and leaking down. I have not been able to see it actually leaking. I have a toll free # 800 544 2253.

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When you sealed the holes outside, you trapped the water inside. The unit is designed to let the water run to the bottom of the pan and then go out the holes outside. Try unplugging one of them and see if that fixes the problem. Hope this helps.

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

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