Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 freezes!

When i turn my player on it freezes on the sandisk screen.ive tried reseting it many times but nothing seems to work?

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  • jazzyjas Dec 13, 2007

    ok so when i tried to put a video on my mp3 it worked fine. when i restarted it says "refreshing database" but it never loads completly.Then the screen turns black but it doesnt turn off. I have a 2 year warranty but i dont know if im supposed to take the mp3 player with all the things it came with because the headphones broke and i threw away the box. All i have is the mp3 player, the charger, and the receipt



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This should take care of it;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Nov 05, 2007


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Sandisk e250 mp3 player froze up and won't turn off!

To Reboot your sansa e250 without removing batteries . Switch to hold position ( right beside headphone jack ) Press and hold menu and rec buttons at the same time untill screen resets. On my player lock up usually happens when it hits a corrupt song - try to delete and reload the culprit to minimize future lock ups. Hope this helps someone out there.

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