Question about Brother HL-2040 Laser Printer

1 Answer

Paper won't feed

The paper will not feed from the paper cassette when it gets below 1/2 full. I can hear the mechanism running trying to pick it up, but all it does is move it up about 1/2 inch from the tray. Thanks.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Brother Master
  • 1,113 Answers
Re: paper won't feed

I replace feed rollers when this happens but you guys might want to try a slighty damp rag on the probally covered in paper dust feed roller.

Location underneath with cassette out.

Appearence larger Black Rubber cresent shaped roller inch wide front middle under.

Use damp rag water/metho

Posted on Dec 20, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Paper jam problem

Replace the paper pick up & paper feed & paper sep. rollers in the paper tray... Good Luck

Sep 01, 2012 | Canon iR 2016i Black and White Copier

1 Answer

Paper feed results in a clicking and no feed

This sounds as if the paper pick up assembly is not lifting the paper-up to meet the rollers. This is like a ratcheting sound when lifting. When the paper gets high enough it hits a sensor arm and the copier will indicate paper in the cassette. If it doesn't lift it will quit but will never indicate paper in cassette. Does the other paper cassette feed? I know I've had to replace the paper pick-up assembly before because of this problem and is very expensive. Good luck.

Sep 27, 2011 | Canon imageRUNNER 210S Copier

1 Answer

I have a canon imagerunner 330s. It reads load paper and it is already full. Is there a sensor that went bad?

Sounds as though the lifting mechanism for the paper Pick-up assembly has gone bad. When closing the paper cassette you should hear a ratcheting sound, this is the lifting of the paper to meet the paper pick up rollers. It should stop and the display should indicate paper is present. If it continues to ratchet and never indicate the paper is ready, then the P/U assy will be the problem. The whole paper pick-up assembly will have to be replaced. In all my years of working on this model, I never successful in repairing the assembly.

Jun 27, 2011 | Canon ImageRUNNER 330s Copier

1 Answer

Paper feed won't pick up paper. tried to put single paper in but paper jam light goes on but no paper located. we think we need new rollers for the paper feed but not sure where to get them in...

The paper pick up fingers and rollers get smooth and polished with use and then slide on the paper. Clean the rollers and pick mechanisms with isopropyl alcohol to rejuvenate them and restore their grip on the paper. Do this as far along the paper path as you can get, using Q Tips where necessary and turn the rollers to clean their whole surfaces.

May 12, 2011 | Lexmark E232 Laser Printer

1 Answer

Sir! the problem of our kyocera mita fs 3800 is this that it gives us message that the paper is jam please open the cassette 1.and remove the paper. we opened the cassette 1 checked the tray but there is...

Try cleaning the paper feed rollers for that cassette. Sometimes the rollers get dirty causing the paper to slip and not feed from the cassette causing the machine to register a paper jam.

The rollers can be cleaned with rubbing alcohol and a cloth.

Apr 04, 2011 | Kyocera Mita FS 3800 Laser Printer

1 Answer

Paper jam in HP Laserjet 4V

remove the cassette you can see two or 3 roller down the printer clean that roller and try.....

Oct 07, 2009 | HP LaserJet 4mv Printer

1 Answer

I have a Toshiba 3560 copier. Its stating 'CASSETTE OUT OF ORDER' Any suggestions on getting this beast up and purring again?

Either there is paper trapped behind that cassette preventing lifting mechanism from lifting paper up to feed height.....or the lift drive assembly has failed. Pull the tray out until it stops, then lift front side of cassette to release/remove it. Look into opening towards right. If no paper, turn copier off then on....this should clear the 'cassette out of order' message. Now, reinstall your cassette. Make sure there is less than approx. 1/2 inch of paper in cassette, then insert cassette fully. It should attempt to raise up....if you hear popping noise during lifting process, the lift drive assembly needs repaired.

Sep 15, 2009 | Toshiba Printers & Copiers

2 Answers

Printer won't accept Card Stock

Nothing to adjust feed mechanics. If it's temporaly print, you must feeed paper 1 by 1, and when printer grab paper, push paper by hand. If it's routine print, you can adjust the pick up rubber at paper feedr mechanic. Add double tape ( 1 mm, soft) below top rubber. I have done it, and printer can grab/feed paper up to 350 grams.

Jun 29, 2009 | Epson Stylus CX5400 All-In-One InkJet...

3 Answers

Error 391: paper jam

See below for Error 391:

Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.

Apr 04, 2008 | OKI C5200n Laser Printer

2 Answers

Paper Tray

The paper tray is a non-repairable item. HP replaces them outright.

Jun 12, 2007 | HP LaserJet 5000n Printer

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

Related Topics:

1,074 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides