Question about HP OfficeJet 630 InkJet Printer

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Have a hp model 630 hooked up to phone line and only want to fax but doesnt. Not hooked to my pc just want to fax.

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  • 169 Answers

Could be miltiple issues
1>issues with your phone line(plug your phone line to a handset and look for the dial tone)
2>issues with the scanner(try copying something from the machine)
3>issues with the setting on the machine(try this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00313040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN)

Posted on Jun 24, 2009

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1 Answer

How to hook up fax on HP C7280


The C7280 can be used as a stand-alone fax machine. All you need to hook up to the printer is a telephone line. Connect the phone line to the jack marked "1-Line" on the rear panel, below the power supply connector. If you want, you can connect an extension phone to the jack marked "2-Ext". The line connection is for a standard telephone line. Once the line is connected, faxing is pretty much the same as it is on any fax machine. Put your documents face up in the feeder on top, or for a single sheet, face down on the scanner glass. Press the "Fax menu" button on the control panel and you'll be asked for the number. Enter the number from the keypad and then press the "Start fax black" or "Start fax color" color button to send the fax. Other than the phone line, there isn't anything else you need to hook up.

You can download the manual from HP if you need it for reference. It explains how to use the special features of the fax machine, like broadcast faxing, memory dialing, printing fax reports, etc.

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I use a VOIP line and get the same error msg. Here's what I do- I dial the fax number with the line unplugged (hence no off-hook message), press "start Fax", and as soon as I hear the fax machine "Click" to pickup the line, I put the line in the machine. Works every time!

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Goodluck!

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Ready to fax.

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1)Disconnect the power cord from the rear of the HP Fax machine.
2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable Line Interface Unit (LIU) where the phone line plugs into, verify that it is securely snapped in place.
3)If the HP Fax model belongs to the HP Officejet R80 Series , verify that the cable which goes from the Automatic Document Feeder assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.

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Phone off hook means to say that the printer is connected to a fax line and the fax line is in use. That message won't disappear until you disconnect the phone cable on the printer or no one is using the line for fax.

Jiffy Epe
HP Tech Support Representative

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