Question about Pantech Matrix Cell Phone
I was just using the phone like normal and then out of the blue it stopped sending text and no calls could be made so i restarted it and then it came up with a PUK or somethings like like and i have no idea what that is so now i am locked out of my phone and cant even get to the menu screen. what do i do?
The same thing happened to me just 3days ago...so you need a puk sode/ or pin unlock code..same thing..just dont keep putting in random # or your sim car will become disabled and the card will have no use. so just call your phone service company and give them the info they ask for and your problem...and they will give you a puk code..
Posted on Jun 24, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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The phone can have errors in the software. Also check the settings on the messages settings, check the phone number that the message is not sent. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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