Question about HP PhotoSmart C5150 All-In-One InkJet Printer

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I have a HP Photosmart C5150 printer. It says it can't print, to replace the yellow ink cartridge. I have replaced the cartridge twice but I still can't get the printer to print and it is still displaying the same "Replace Yellow Ink Cartridge " message.

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Please see this link. It's a bit unorthodox as a solution, but if you've already worked through the cleaning options available at hp here, it's worth a try. Certainly cheaper than buying new cartridges that don't work.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 24, 2009

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HP C5180 yellow cartridge empty


Thanks for everyone for posting there problem with HP C5180 with the yellow ink being empty. With out this I would not figure and made attempt to fix it. 
Credit to Longtimemacuser @ http://h30434.www3.hp.com/psg/board/print?board.id=Printing&message.id=525&page=1&format=page

Same here-  I'm running into this problem for the second time in less than 3 weeks on my HP C5150. . Brand new cartridge installed, and it is fine for a day - then 2 days later, after NO color printing - it suddenly shows as completely empty.
 
Last month when I had the same problem, customer support suggested the following, which seemed to work.
(typos were theirs - I just copied and pasted):

Please try the following step's
Power your C5150 on and remove all 6 cartridges and close the cartridge access door
With your C5150 powered on unplug the power cord directly from the back
Press and hold the OK button and the HELP button down together while you plug the power cord back in
Keep the button's held down until the display screen goes blank then release the button's and power your C5150 back on
When you are prompted on the display screen to install the cartridges install all 6 cartridges and close the cartridge access door
Are you still getting the same message ?

I did the printer reset but I only removed the yellow cartridge. follow the on-screen prompt and this process will take about 3-5 minutes. When everythings done, suggest to clean the printer head

Hope this help 
Anthony L.


This should resolve the issue. If you need further assistance, please reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support experience. We would appreciate your feedback.

For information on keeping your HP and Compaq products up and running, please visit our Web site
at:
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We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

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