This is regarding Jenn-Air CVE3400 model radiant cook top with 4 heater elements and a downdraft. The controls are all on the right hand side.
One of the heater elements would not turn off. This is the most used one of all 4 heating surfaces on the bottom right hand side. I tried taking the plastic cap (it is not worn off) and turning the metal pin control with the pliers, but the element still would not turn off. HELP!
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well it can only be a few things on a cooktop... u either have a bad element or a bad switch.......usually on most to replace either u must lift top up and out and remove the screws all the way round to open unit up...hope this helps let me know how it goes
1) turn off power at the breaker.
2) remove hold down screws
3) pop up cooktop out of counter top
4) remove knobs and downdraft grille
5) remove ceramic top (screws around outside and also in side grille opening)
6) unplug burners replace with new burner
You can get a new cooktop surface from Maytag/Jennair for $229. It is a pain however to replace it. Where is the crack in your cooktop and does that crack pass directly through a heating element? If not, then you may be able to repair it. I broke the corner off mine, and then dropped the piece (now 5 pieces). I was able to bond them back together and you really can't tell it was ever broken. But, it takes some work.
you CAN use the skillet, but not with great results id assume, it holds too much heat, and problaby a bit too rough underneath and would probably scratch the glass top, in a family business for over 20 yrs. now and thats my recomendation, my brother also in the same feild swears his wife uses it with no issues!!!
I have the radiant cooktop (i.e., glass top) version of this range. I've had this same problem since I first purchased this unit. I wondered why no one answered this question, as I check back to see from time to time. I finally contacted Jenn-Air's online support. My conversation was as follows (I'm not entirely sure that the tech support knew what she was talking about, but here you go anyway):
Cidalia C: Hi, my name is Cidalia C. How may I help you? You: Hello! You: I have a question regarding my "Downdraft Radiant Cooktop" Cidalia C: Thank you for contacting Jenn-Air today with your inquiry. What is your question please? You: None of my burners can simmer-- no matter what the setting, they will boil water! You: Is there an adjustment that can be made to attenuate the heat? Cidalia C: What is the model number of your cook top please You: JED8430ADB Cidalia C:
Thank you. In looking at your burner configuration, the smallest
wattage on your unit is 1200. And, unfortunately, there is no way to
get a small wattage for your burners. We apologize for the
inconvenience. You: Yes, but the dials are supposed to prevent the full 1200 watts from reaching the burner unless it's on maximum heat, correct? Cidalia C: Yes, but the burners do not get low enough to be considered simmer burners. Cidalia C: Did you have any other questions or concerns today? You: I suppose not. Cidalia C: Thank you for contacting Jenn-Air. Have a good day!