Question about HP DeskJet 5550 InkJet Printer

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HP deskjet printer indicates "Problem With Black Print Cartridge Installation" but prints properly. Following advise to re-install cartridge or replace it has no effect. Same warning comes up but if ignored, the printer works fine. How do I get rid of the warning?

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  • HP Master
  • 1,996 Answers

  • Check to make sure the cartridges are firmly snapped in, the latches are closed all the way, and there are no obstructions keeping the front or back covers from closing all the way.
  • You may wish to follow these instructions to clean the cartridge contacts, but be careful with this. You don't want to ruin the working cartridge.
  • Try printing a test page, or running a self-test according to these instructions. Then restart the printer and check for the error message.
  • Use the HP toolbox to print an alignment page, according to these instructions. (but don't clean)
  • Perform a power reset according to these instructions. If the message doesn't clear, try again but remove both power and data cables for at least 5 minutes.
  • If none of these works, you can either contact HP directly to see if they have any options, or replace the cartridges. But I don't see any harm from using the printer in that condition until you run out of ink, as long as the cartridges are properly installed and functioning well.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 24, 2009

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1 Answer

Directions for inserting ink cartridges


Replacing the Ink Cartridges for Deskjet 6940 and 6980 ...

support.hp.com/us-en/document/c00569593
Selecting the correct print cartridge, and removing and installing print cartridges. ... Damage may occur to the HP Deskjet printer if the print cartridges are not docked ...print cartridges, or continue to the sections below for detailed instructions.

Replacing a Cartridge - HP Deskjet 2540 All-in-One Printer

www8.hp.com/.../printers.../replace-ink...toner/.../replac...

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The HP Instant Ink program is only available in the following countries - United ... ... Replacing a Cartridge - HP Envy 4500 e-All-in-One Printer ... HP ENVY 4500 WIRELESS SCANNERCOPIER REVIEW - Duration: 13:52.

Jan 16, 2016 | HP Office Equipment & Supplies

1 Answer

Can I print on my hp 6122 deskjet with only a black ink cartridge? I have no color ink.


Yes, all HP Deskjet printer models feature a 'single cartridge print mode'. Just remove the cartridge you don't wish to print with; the printer will automatically revert into either greyscale printing (if color cartridge remains installed) or black only printing (if the black cartridge remains installed). However, if the installed ink cartridge is electrically damaged/defective the printer will display an alert message; it will need to be replaced with a new cartridge.

For more information on the use of refilled ink cartridges or advanced HP printer problem diagnosis please visit Inkjet411:
http://www.inkjet411.com

Sep 03, 2013 | HP Office Equipment & Supplies

2 Answers

Can it (HP deskjet F380 all in one) still print with only color cartridge or only black cartridge ? Or Should two cartridges remain together to print even one is empty ? Thanks


the answer to your question is yes,it can still print with only one cartridge installed.
If you do not have a replacement cartridge, and the quality of your printouts is not a concern, you can still print in ink-backup mode. Consider the following guidelines before printing in ink-backup mode:

  • If you remove the tri-color cartridge, printouts will be in grayscale.
  • If you remove the black or photo cartridge, the product will print more slowly and the colors in the printouts will vary.
    press OK button to clear the error message like cartridge missing after removing one cartridge.

Jun 20, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

My printer lights ( all three) are blinking with error message of "cartridge problem" I have tried to replace the cartridge with no success and cleaning the cartridge but no luck. Please help.


In this case you will need two new cartridges to identify the problem.
Take one new color cartridge and one black. Now, remove both the old cartridges and install the new ones and restart the printer.
Most probably your issue should be resolved.
Please ensure that you are using the following cartridges only.
Print cartridge information Part name Part description Product number Print cartridge Black HP No. 15 (equivalent to HP C6615 series) Print cartridge Tri-color HP No. 78 (equivalent to C6578 series)

Apr 08, 2011 | HP DeskJet 920c InkJet Printer

1 Answer

I have an HP D4300 printer/scanner and I can't figure out how to open a in order to change cartridges. Please advise.


Hi,

Installation instructions

Always install the tri-color print cartridge in the left side of the print cartridge carriage.

Install the black or photo print cartridge in the right side of the print cartridge carriage.

To replace a print cartridge

1. Verify that the printer is turned on.

2. Load Letter or A4 plain, white paper in the paper tray.

3. Open the printer cover.

Chapter 10

64 Maintenance Maintenance

4. Wait until the print cartridge carriage moves to the right side of the printer and is idle

and quiet.

5. Press down on the print cartridge, and then slide it out of the print cartridge carriage.

6. Remove the replacement print cartridge from its packaging and carefully remove the

plastic tape. Hold the print cartridge so that the copper strips are on the bottom and

facing toward the printer.

1 Remove plastic tape

CAUTION: Do not touch the print cartridge ink nozzles or copper contacts.

Touching these parts will result in clogs, ink failure, and bad electrical connections.

Do not remove the copper strips. They are required electrical contacts.

Install print cartridges 65

Maintenance

7. Slide the print cartridge at a slight upward angle into the carriage until the cartridge

snaps into place.

8. Close the printer cover.

Align print cartridges for optimum print quality.

For information about storing print cartridges, see Maintain print cartridges.

For information about recycling empty print cartridges, see HP inkjet supplies recycling

program.
WARNING! Keep both new and used print cartridges out of the reach of children.
Download manual for proper guidance. http://h10032.www1.hp.com/ctg/Manual/c01438085.pdf
I hope this works for you. Goodluck!

Mongkey
"Understanding explains better..."

Jan 22, 2011 | HP Office Equipment & Supplies

1 Answer

I have a HP DeskJet 842 C. I have a black


The nozzles of the color cartridge is blocked or u have set the photo print to gray print

Apr 30, 2010 | HP DeskJet 5650 InkJet Printer

1 Answer

I have a HP Deskjet F380 All-in-One. Error light keeps flashing.


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 04, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

3 Answers

HP DESKJET 1180C


HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.
  1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
    1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
    2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
    3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
    4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
    5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
    Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

    2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

    3. Check to make sure the color cartridge is appropriate for the printer.

    4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

    2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

    3. Check to make sure the black cartridge is appropriate for the printer.

    4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
  2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
    1. Open the Access Cover and hold it open.
    2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
  3. Install the Access Cover by following the steps below:
    1. Align the hinges on the Access Cover with the hinge pins on the printer.
    2. Push down firmly on the Access Cover until the hinges snap into position.
  4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
  5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
    1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
    2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

Oct 18, 2007 | Office Equipment & Supplies

1 Answer

HP Deskjet 6980


Take a look to see if the printer Cartridge Carriage belt is hung up
or something else is jambed.

Sep 12, 2007 | HP PSC 2110 Color Printer

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