Question about Dyson DCO7 Animal Bagless Upright Cyclonic Vacuum

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Belt intact but not turning when motor runs...

I've tried to fix this problem by taking the whole Dyson DC 04 apart but I cannot get to the drive shaft! Is there a trick to this? Any help will be appreciated. Thanks. Hylton

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  • 65 Answers

Most of these have a clutch system, the only other thing would be that it may need a new brush sometimes the brush rollers have hair and string in the bearings that melt and make the brush a sold non moving piece

Posted on Oct 02, 2009

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1 Answer

How do I fix the carpet brush on my dyson dc14 vacuum?


this is what is is broken it is the clutch Dyson clutch belt assembly for DC07 amp DC14 900252 04 473

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Hi,dyson dc25 overdrive,my brusher's wont go round,i have cleaned the brusher's and filter,loads of suction.the belt is intact and the roller move's feely by hand,could it be the switch


Hi Stephen,

I'm sorry to hear you've had difficulty with your DC25 Overdrive. If the brush bar won't rotate, and you've already checked the cleaner head is free of obstructions, it's likely it just needs resetting.

You might like to take a look at the video below to make sure everything is correct with the machine. Once you've done this, if you turn the machine on, recline it into the vacuuming position, then press the silver brush control switch twice, this should reset the brush bar.

If you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298. Just to let you know, calls are free from UK landlines, and the Helpline is available from 7am-10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

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Here's a parts diagram for the machine. It took me a bit to find it. Dyson doesn't want to give any kind of parts diagrams or such that I could find. Anyway, I'd say your drive belt is probably either broken or slipping. More than likely the first one. Just make sure that the Brush bar isn't all jambed up with hair and whatnot. Which you've probably already done, but I fixed my neighbors about a year ago, and her's was so clogged up that it would barely turn with the belt intact.
The diagram will also give you a good idea of how they go together and what parts will come off of what. Hope this helps.
http://www.searspartsdirect.com/partsdirect/part-model/Dyson-Inc-Parts/Vacuum-Parts/Model-DC25/3207/0645000/50033527/00004?blt=06&prst=&shdMod

Mike

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DC07s have two drive belts that turn the brush bar - one connects the output of the motor to the clutch, the other connects the clutch to the brush bar.
You can check the latter simply by removing the sole plate and looking. Unfortunately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look atwww.dysonmedic.com which has some excellent info on dismantling and repairing a DC 07, but unless you have access to such tools, and feel confident to tackle it, it's probably time to callDyson or a Vacuum repairer.

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Which machine have you got Dc04 or Dc05 ?

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