Amana says the part is obsolete, and they also said they have an expected delivery date of 2020!! I'm so irritated. Customer Service can't help. What can I do? I think this is a defect. I have never had this happen on an appliance before. I have an extended service contract, but they said this is not covered.
Any suggestions as to how we can get Amana to get the part and repair this?
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Re: Freezer Door Handle Broken on Amana ABB2524DEW
If your in your first year of having this refrigerator then the part is covered. with your extended warr. the parts that are basic function parts are the only covered. not cosmetic. keep calling the customer service. don't give up.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Ibelieve the handle is made by whirlpool or they are inerchangable. If you go to appliancepartspros.com and search for item desciption (freezer door hadle) it will show a list.Or enter you model #, but all i seen was fridge handle and it was made by wirlpool. Hope this helps if so give us a 4 thumbs up. THANKS
taking a guess on the model, but problem sounds similar to service calls in the past.
you should see two dogs bolted to the door, ok get your self centered look at the handle it should be clear where the handle slides behind the dogs.
pull the handle together at both ends,, to bow the handle, you can now slip both sides behind the dogs,,,,,
it should slide and lock in
u could always set the handle in place where it needs to be and use caulk or super glue to go around the handle and that should help it stay in place if that doesnt work the website www.amana.com to see if it has warranty for the broken handle good luck
My dad's freezer handle is loose, model ABB2224DEW. Went to partselect.com and located drawing of freezer door parts. Found a link to a "do-it-yourselfer" that describes removal and replacement of the handle. Hopefully this helps.
Replacement of freezer door handle. 1. Removed freezer door handle. First I read the freezer door handle removal instructions in the Amana refrigerator user guide. Removing the handle requires inserting a plastic card at least 1.5 inches under the left end of the right side of the handle so it releases the butterfly clip latch on the freezer door. Next I pulled the right side of the handle to lift it away from the freezer door. Then still holding the handle away from the door, at the spot that is 1.5 inches from the inside of the right side of the handle, I held the plastic card vertically and slid one corner of it between the handle and the freezer door and worked the card down until it released the butterfly clip latch. Keeping the card at the same space under the handle so the latch was released, I then turned the card to the left until it was horizontal and was lifting the left end of the right door handle away from the freezer door. I then slid the handle across the card to the left until it cleared both door butterfly clip latches and it lifted off the door. 2. Installed freezer door handle. First I read the freezer door handle installation instructions in the Amana refrigerator user guide. The handle is curved on one edge and must be installed the curved side down. Correctly installed, the outside ends of the handle curve upward and the handle curve is down so it looks like a frowning mouth. Next holding the handle curved edge down, I turned it up so I could see the brackets and held it against the door. I lined up the handle brackets slightly to the left of the butterfly clips on the freezer door. Next I turned the handle with the brackets against the freezer door and slid it slightly to the right until the left side of the handle held onto the door butterfly clip by itself but was not latched. Then I lined up the right handle bracket with the right freezer door butterfly clip and carefully slid the whole handle to the right until I heard the left butterfly clip latch click. Next I slid the handle back slightly left once more and then slid it back to the right until I heard the right butterfly clip latch click.
Parts Used:HANDLE, DOOR (WHT)Level of difficulty:
Time to do repair:
30 - 60 mins
Defrost timer, heater, therma disk, any one could be bad.
You could manually defrost and this would get the Ref back to working for a couple of days before it iced up again. Remember there is a lot of ice build up on the cooling coils in the freezer that you can't see so, a little extra time with a hair dryer is needed to do a complete manual defrost.
that handle is just pressure fit on the clips securing to the door. grab hold ad PULL.and i mean PULL the the right. it will snap off just make sure you really PULL it. after that you cantighten the brackets on refig and inside the handle as well
I had this problem with the bottom freezer door of my Amana. What I did was slide off the entire door handle by applying pressure pushing toward the right to get the handle off. Once the handle was off, I slid the clip (which was still clipped on to the door) off and screwed it back on to the handle. Once the clip was tightly secured to the back side of the handle, I carefully slid the handle bar back on to the door by sliding it to the left back on to the door clips until it clicked securely back into place.