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1) test the power cord for open 2) test the outlet box, see for blown fuse or c.breaker put some desk lamp and see if work 3) test inside of the control board if there fuse blown or c.breaker tripped 4( test the lid switch is closed, can be faulty or open replace 5) test the input voltage 115 if there are the control board faulty.
A dE error code indicates that the washer door was unable to lock. This can normally be resolved by performing a simple reset on the washing machine.
How to reset the washing machine:
Press POWER to turn the washer off.
Unplug the washer from the power outlet or turn the circuit breaker to the unit off.
With the power disabled, press and hold the START/PAUSE button for 5 seconds.
Plug the washer back in, or turn the circuit breaker back on.
For more information about how to reset your specific model, please refer to the owner's manual.
Press in on the door firmly and select any cycle. The washer door should lock, and the cycle should begin without an error code appearing on the display. If the cycle does not begin and the dE code appears again, repair service is required.
I've been going crazy with this too. Turns out all you have to do is hold down the "options" & "select" buttons at the same time until the "lock light" (the light just above the "pause/cancel" button) turns off. I guess that's why there is a line under the option/select buttons that have a lock symbol connecting the two.
First of all, does the washer make a distinctive "click" when you push the START button? This is an indication that your door latch is locking (or at least making an attempt to lock). Normally, however, the display would have an "fdl" fault code indicating a door lock failure if it were bad. I have seen the latch go bad and not register a fault code, though. You can perform this simple diagnostic test to see if any fault codes register:
1. Select DRAIN/SPIN
2. Under SPIN SPEED select NO SPIN
3. Then, under OPTIONS push the PREWASH button 4 times.
You should hear the door latch click then "C00" will show on the display. The washer will begin a series of tests (C01...C05 - depending on options and model) by testing the hot and cold fill valves, the various dispenser compartments, followed by tumble, drain and spin.
If there is something wrong the diagnostic test will abort and a fault code will be displayed. The washer usually beeps when it displays a fault code.
If you attempt to perform the diagnostic and the display momentarily flashes after you press the PREWASH button the fourth time and goes out, this can also be a symptom of bad door latch.
You need to perform these simple steps first in order to further diagnose. Let me know what you come up with.