The red bean light stays on. Normal solution is to remove and clean brew group. This I have done but this time the male splined shaft is mis-aligned with the female socket in the brew group and nothing I have tried will change this! Please help!
I have solved this problem many times...
First remove steam knob by depressing small clip on shaft of knob and pulling the knob out...gently. Note where the dials in the bean tank are set to, you will have to position these knobs to the same position upon reassembly.
Remove the 2 bean tank screws and remove the bean tank.
Remove the 2 screws holding on the top cover.
Lift the top cover off enough to get to the circuit board.
Unplug one of the 3 wire connectors along the top of the circuit board, turn the machine on and it will start to turn the splined shaft.
At the 180 degree point turn the machine off.
If it does not cycle through to 180 degrees then try the other 3 wire plug... one of them will be the right one.
Put the brew group back into the machine and reassemble.
This repair will take you less than 10 mins. from start to finish.
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If it is under warranty ,call the manufacturer .There are many causes to the service code , coffee beans ground too fine ,setting for 3 beans may be too much if the beans are small, try setting with one bean...
Valve, round cover , spring loaded , on top of brew group dirty, metal valve pin may be covered with deposits from coffee oils . check manual or call a service center , screen of bottom piston plugged with coffee oils , to silver screen plugged with coffee oils .
none of the super-automatics like oily , shiny or over roasted beans .
Remove the dredge drawer. Open the door. On the left side and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide the piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position. If your brew group did not come out please call your service center. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not just push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and insert the brew group. Done
Sounds like you have a blockage in you grind passage. Try removing the brew group. Then inside on the roof of the machine where the brew unit was setting there is a drop chute where the coffee is dropped into the brew unit. From the left side of the drop chute pull down and back, and it will drop coffee. This will clear an opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder. Vacuum it out. It will be on the backside of the drop chute. Once that is cleared go to the bean hopper. There are 2 knobs in the bean hopper. Turn the large knob to the largest number. You can turn the knob to a larger number any time but it has to be grinding to turn to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can turn the knob back to a number that was higher than the one you had it on, but only when the grinder is running.
First you have a blockage in you grind passage. Try removing the brew group. Then inside on the roof of the machine where the brew unit was setting there is a drop chute where the coffee is dropped into the brew unit. From the left side of the drop chute pull down and back, and it will drop coffee. This will clear an opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder (towards the rear of the machine). Vacuum it out. It will be on the right side of the drop chute. Once that is cleared go to the bean hopper. There is a lever on the right side below the bean hopper. Push the lever back to the largest number. You can push the lever to a larger number any time but it has to be grinding to pull to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can pull back to a number that was higher than the one you had it on, but only when the grinder is running. The second thing brew unit missing. Open the door. Push hard on the upper left side of the brew unit. When you hear a click, close the door and the light should be out.
We had exactly the same problem. I called the repair shop that had done some repair and maintenance work on our Seaco Vienna superautomatica 3 months before. They had some suggestions which seemed to work:
The problem with the descaling is that the water with the descaling solution only gets flushed through the hot water wand but not through the outlet that leads to the brew group, so small mineral residue that get loosened can get stuck in there. After having the coffee machine turned on and heated up, I removed the brew group, which turns the coffee machine off automatically, so I have access to the water outlet (nozzle) in the back behind the brew group. It has 2 orange caskets and is of a beige color. A small lever on the beige part can be pushed upwards carefully with a fingernail or small screw driver. This releases some steam and pressure so if something is stuck in that outlet it might get flushed out. One can also try to gently insert a tooth pick at the end of the nozzle to loosen stuff. I repeated this procedure a few times after the machine heated up again.
So far it worked and it brews normal coffee again.
when you remove the brew groupyou see a plastic piece with 2 seal on it at the bottom of that there like a funnel with little hole hole get block with old coffee clean that so extra pressure come out thereif its block its should be full of water in there and for our slow brewing did you change coffee brand defferent expresso bean diff setting dont forget if you move the setting 1 move it only when our grinding coffee 2 when you move the setting dont forget to make a least 2 or 3 cup before moving the setting again let me no pierre