Question about SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 it comes on..a green box pops up and says refresh databases..then the screen blinks white..and does the same thing over and over

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 626 Answers
Re: sansa e260

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Nov 05, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Refresh database

I think that there is viruses on it. Try to scan it and see what happened.

Feb 24, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Can't get past "Refresh Database" Screen


Try taking it back to the shop.
If not go to


Jul 21, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 firmware

Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.

Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database error

Used the Firmware Updater to get the latest firmware and this updated my Sansa E260 player which was in Recovery mode. The player then completed the refresh database process. No data was lost. The player is now functiining correctly.]


Jul 27, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sandisk sansa e260 refresh database error

is there a reset butten somewhere on it well if it is then get a paper clip and un bend it a press rest and then turn on your sandisk sansae260 and see what it say and maybe that will sovle your problem Have a great happy fun day

Jul 20, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

SANSA e260 will no longer get further than 25% of refresh database & freezes

I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you

Mar 17, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database on screen

how do you put on recovery mode?

Dec 01, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

MP3 not being recognized by computer

My opinion.
No one here seems to understand the question...unless it's just me.
Not being recognized by computer means you should not be able to disconnect the device safely. Am I right?
I cannot seem to disconnect the device safely, which means that the refresh database option will not display and do so!

Nov 06, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Screen is green

#1 Try resetting it by holding the power button for 15 seconds.

Jul 15, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

Related Topics:

33 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93802 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides