Question about Apple iPod Photo MP3 Player

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Keeps freezing on me, especially when I forward to

My Ipod photo (30gb) keeps freezing on me, especially when I forward to the next track. It also freezes on occasion in the middle of a song. I'm on version 1.2.1. Model M9829LL. Format Windows.

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  • 2,777 Answers

Your best bet would be to do a soft reset of the ipod:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) keeps freezing on me, especially when I forward to - ipodg1-2.gif ipodg3.gif
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.


If this does not work then you may have to re-format the ipod in itunes. If you click on the ipod in itunes you should see a RESTORE option on the main page.

Posted on Jun 24, 2009

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