Question about HP DeskJet 932c InkJet Printer

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Not printing color

My printer (HP DeskJet 932C) has worked just fine and suddenly it stopped printing in color. I tried changing the cartridge running test sheets. It will only print in pink. The black cartridge and prnting work just fine.
Please help!

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Re: Not printing color

Loks like there is a "well" under the "docked" position of the heads (at the right end of the unit, facing it - under the control buttons.) In my unit, ink had built up in this well to the point that some of the mechanical bits were scraping the top of the built-up ink pile. After I carefully removed about two TootsieRoll's-worth of old dried ink with a long scewdriver (using a flashlight to illuminate the area), the color printing seemed to be doing better. Can't tell yet if this has completely resolved the problem, as I have not yet printed enough pages to prove the point...

Posted on Feb 25, 2008

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