Question about Microsoft Xbox 360 Console

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My xbox 360 want turn on HELP ME PLZ

My xbox 360 want turn on i have got the orange light on the psu and my son is going mad can anyone help me i phoned xbox but they want £80 2 fix it and i said to them they should fix it for free and tell bill gates he should pay 4 it lol PLZ HELP ME

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  • charmaine_22 Jun 25, 2009

    hi bob no ithe psu ic orange light i have tryed my mates psu and it still want turn on so i dont know what 2 do

  • charmaine_22 Jun 25, 2009

    hi bob the orange light on the psu i havr tryed my mates psu and it still does not turn on so i dont know what 2 do

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  • Master
  • 490 Answers

By orange light do you mean 3 red flashing lights on the front? if so you have the red ring of death which is unfixable by someone with no experience, and they should replace that for free as it is a hardware crash which is there fault all the first xbox 360s got it at some stage

Posted on Jun 25, 2009

  • marley mcelhinney Jun 26, 2009

    oh ok. usually you cannot use a different power surply it causes the ring of death they are only compatable with the one it came with, heres a trouble shooting guide
    THINGS TO TRYHere are some steps that you can use to try to fix the problem.Turn off the Xbox...

    loadTOCNode(1, 'whattotry');

    Here are some steps that you can use to try to fix the problem.


    1. Turn off the Xbox 360 console.

    2. Disconnect the cord that connects the power supply to the console.

      For more information, click the following article number to view the article in the Microsoft Knowledge Base:

      906205

      http://support.microsoft.com/kb/906205/
      )


      How to connect and disconnect the Xbox 360 power supply


    3. Reconnect all the cords, and then try to turn on the console.

    4. If
      the orange light remains illuminated but the console will still not
      turn on, try the troubleshooting steps in the following Microsoft
      Knowledge Base article:
      907588

      http://support.microsoft.com/kb/907588/
      )
      Your Xbox 360 console will not turn on

    If following these steps did not resolve the problem,
    and if your Xbox 360 Power Supply light continues to illuminate orange,
    use one of the following methods:

    • If your Xbox 360 console shows
      three flashing red lights on the front, you must contact Xbox Support
      in your country to obtain a replacement Xbox 360 Power Supply. For more
      information about how to contact Xbox Support, see the "Additional
      Support" section of this article.

    • If your Xbox 360 console
      does not show three flashing red lights on the front, you will have to
      submit your Xbox 360 for repair. For more information about how to
      submit your Xbox 360 console for repair, see the "Additional Support"
      section of this article.

    Back to the top
    MORE INFORMATIONThe power supply has several built-in safeguards to help prevent damage to eithe...

    loadTOCNode(1, 'moreinformation');
    The
    power supply has several built-in safeguards to help prevent damage to
    either the console or to the power supply itself. The power supply can
    turn itself off when there is too much current, too much voltage, or
    too high a temperature. Under these conditions, the light on the power
    supply will turn from green to orange or to red. Or, the light will
    turn off. When the power supply light is green, the power supply is
    working correctly.

    To help the power supply work correctly, always try to use the following best practices:

    • Make sure that all ventilation openings in the power supply are free to ventilate.

    • Do not put the power supply on a bed, on a sofa, or on any other soft surface that may block ventilation openings.


    • Do not put the power supply in a confined space, such as a bookcase, a
      rack, or a stereo cabinet, unless the space is well ventilated.

    • Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register.

    • Plug the power supply directly into a wall outlet. In other words, do not use extension cords or power strips.


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Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

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Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

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Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

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