Question about Nintendo Wii Console

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Our wii console will not read any discs

None of our games are scrached but every time we try to play a game with a disc it says it has a problem reading the disc. Everything else works fine it is just not reading the Game Cube or Wii discs.

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Sent the console to Nintendo to be repaired.

Posted on Jun 25, 2009

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6ya6ya
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Posted on Jan 02, 2017

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3 Answers

Wii disc read error


"Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Applies To: One Specific Game
If you are still having issues with the Game Disc after trying the troubleshooting above, it will need to be replaced. Please click here for replacement options.

Apr 17, 2012 | Nintendo Wii Console

1 Answer

Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

Im trying to play Wii Fit Plus, but every time I put the disc in i get this message: "The Game Disc could not be read. Refer to the Wii Operations Manual for details." I've tired cleaning the...


Have you tried inserting other game discs? like 3 types of disc. If your Wii console plays those discs and don't play with the game disc that you wanted to play, then the format of that disc is not recognized by console. Some disc formats are sometimes incompatible with the player console.

Nov 04, 2010 | Nintendo Wii Console

2 Answers

Disc won't play


As the Wii uses discs that can be scratched, dirty, or otherwise damaged -- it's important to first check the disc.

Look for fingerprints or other smudge marks. If you have dirty marks on the disc, you can wash it off with regular dish soap and water. Not too much soap though. Make sure you dry it off with something very soft [like a microfiber cloth] before you put it back into your Wii.

Second -- scratches will stop a disc from playing... or the disc will play until it gets to the scrached section then give you an error. Check and make sure there are not too many -- or deep scraches.

If a scratched game won't play through but other games play just fine -- chances are the disc is bad. However, if nothing is playing through on your Wii, not even a new game, there is a problem with the Wii's DVD drive. There is a laser in the drive that reads discs -- and many other moving parts in there. The following website sells the Wii DVD drives. It's not too difficult to replace yourself:

http://store.richspsxparts.com/wiiredvddr.html

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Sep 06, 2010 | Nintendo Rock Band for Wii

1 Answer

My Wii will not not read Wii disc's...HELP


Hello :

1:This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
2:If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
3:Ensure that you are properly loading a Game Disc.
4: your console is placed vertically, the disc label will face to the right.
5: If your console is placed horizontally, the disc label will face upwards
6:If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc

good luck .

rate please !
 

Mar 20, 2010 | Nintendo Wii Console

1 Answer

Wii wont play any games


try flipping the disk around

Jun 15, 2009 | Nintendo Wii Console

1 Answer

Cant read discs


call nentendo. there is probable a problem with your lens

May 23, 2009 | Nintendo Wii Console

1 Answer

Wii "unable to read disc"


If Wii gives Unreadable disc, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide

Dec 04, 2008 | Nintendo Wii Console

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