My H2O mop is excellent in every way except for the flimsyness of the handle. It's so flimsy that it's almost impossible to push, so I mostly walk around and pull with it to clean.Is there a former replacement handle available?
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notify or look up manufacturer and check for parts number and if they sell the part / or for the distributor in your area that carries parts Repairing an H2O Steam Mop
john, I would try cleaning the mechanism with vinegar or CLR to dissolve any buildups you can't see. Rinse, fill up with fresh water and powerup. good luck
I had the exact same problem with mine. I don't know if it's on purpose or not but it's obviously a common problem. I would just hold mine over the sink or bathtub for a few seconds until it started to steam.
The H2O Mop X5 is designed to thoroughly clean floor surfaces, such as marble, ceramic, carpet, stone, linoleum, and sealed hardwood floors and parquet. Not all floor types are suitable for steam cleaning. For more details about h2o mop please visit ADS TUTORIAL
If your H2O mop will not steam:
1. Ensure you have followed the operating instructions.
2. Ensure you have followed the troubleshooting instructions.
If the unit fails to produce steam:
3. Switch off the power at the outlet.
4. Look at the water reservoir. Inside you will see a flexible tube with a cone on the end. Tilt the unit or give it a gentle shake to submerge the cone in water.
5. With the cone submerged, switch on the power supply and follow the normal instructions. The unit should produce steam as normal.
Note: Unless the cone is submerged in water, the unit will not steam.
Try running a solution of 1 part white vinegar to 2 parts water,turn on & let run through if this dosn't work take the mop head off ( unplugged of course) & poke a needle or paper clip through the hole replace head & try vinegar solution agian. It worked for mine you need to clean out lime scale.
we have no resources to find parts, sorry if u didn't understand that, that said based on my experience you will not be able to buy parts for this, this type of product is considered "throw away"
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