Question about Roper RT21AKXKQ Top Freezer Refrigerator

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My refrigerator is not getting cold. The freezer freezes good and water is dripping from the inside of the refrigerator onto the shelves what is causing that?

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That is condensate,. We need to see if your refrigerator is defrosting normally. Want you to find the defrost timer in photo below is a description and location. The #4 in photo is the defrost timer providing the model number above your post is correct. There should be a small round hole through the control panel to turn the defrost timer slowly clockwise until the compressor stop. When stopped this should put your refrigerator in defrost mode. Defrost should take about 25 minutes or little longer. If refrigerator does not restart turn the timer slowly again until the compressor restarts. If you need to restart this way the timer will need replaced. During defrost the freezer area will produce sounds of crackling and sizziling of water dripping down onto the defrost heater. If no sounds let me know the results and I will instruct you on what to do next. Sea breeze

My refrigerator is not getting cold. The freezer - 1c5a092.gif

Posted on Jun 24, 2009

  • John Tripp
    John Tripp Jun 24, 2009

    There also may be a defrost drain blockage but checking the defrost will be the first step. If defrost is working properly all condensate should go to the pan below your refrigerator and be heated by the condenser fan and placed back into the air inside your home. If that line is blocked all condensate remains inside refrigerator to later drain down to bottom sections and pool up and run out the door or freeze in bottom of freezer.


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Posted on Jun 24, 2009


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Good afternoon friend, thank you for your post!

I understand that your Frigidaire refrigerator has moisture forming underneath the bottom panel of your freezer and that is causing water to drip onto your shelves. Would you be able to provide me with your model number that way I could research additional information for you please? You can locate your serial tag (which lists your model number) on the inside cabinet of the fresh food compartment normally on the left side of a top mount. On a side by side it can be found on the right hand side. I look forward to your response. -Matt

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Roper Refrigerator

open the freezer compartment loo for ice build up on floor of frezer especally towards rear behind back panel. sounds like you have a clogged/frozen defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials)

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