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It will not receive faxes every thing is plugged in right

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No make? No Model? Is this a test?
I suggest that it is set to "manual receive" rather than "automatic" -especially if it will send faxes.

Posted on Jun 26, 2009

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Posted on Jan 02, 2017

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I'm not receiving certain faxes. How do I ensure they will all be sent to me?


Dear
Pl. check the memory received., If your fax setting is not done for memory setting i.e. when you receive a fax that immediately printed .Then the fax machine is right some times voice calls also generated if it was given earlier for that or used for voice call, so caller may try to communicate for voice call and got the fax tone (as the fax machine is in auto mode),he simple disconnect the line.
and fax machine may display some error message.
Thanks.

Mar 05, 2015 | HP 640 Inkjet Fax Machine

2 Answers

My company lexmark X642e all in one machine was faxing fine. I unplugged the fax line and plugged into another fax outlet plug and it would not work so I plugged back into the original fax line outlet and...


Make sure you plugged it back into the right port on the printer itself. The one I have actually has two different phone line plug-in ports - one is for the FAX line that connects to the wall. The other is so you can attach a separte phone as an extention to talk on. Good luck. Also, after it is plugged back into the wall, did you power down, wait 30 seconds and then power back on? Sometimes these things need to recognize at start up whether or not they are connected to other devices, etc. Good luck.

Jun 17, 2011 | Lexmark X642e All-In-One Laser Printer

1 Answer

Can send faxes, but no fax tome coming on when the number is called


that's right,you would be able to send fax,but wont be able to hear the fax tone,your fax ring shoud be 2 rings higher than answering machine,or else,do 1 thing when you hear the ring,just pick up the receiver u wud be able to hear the fax tone,do not disconnect the call,just keep the receiver aside without disconnecting,and then press start fax...you will be able to receive fax...........

Aug 25, 2009 | HP Hewlett Packard Officejet Pro L7680...

1 Answer

I CAN SEND FAXES BUT NOT RECIEVE


The majority of the time, when you can send but not receive, it is a phone line issue and not the machine. Extremely rare does a machine send and not receive. So here goes the things to try and the reason. 1, Make sure the phone jack is in the "Line" jack and not the external phone jack. Believe it or not, that is the number one issue with sending and not receiving.
Next, plug a phone into the jack that the fax machine is plugged into and see if there is static.
You want to be sure in the fax \settings and advanced settings that the ECM mode is ON, and that Junk Fax ius turned OFF, Junk Fax being on will stop almost all fax from comming in.
Now, the phone line. Here is the explaination of why that can be the problem. When you send a fax, you manually make the connection to the line. When you press send a relay flips and connectes you to the phone line, therefore you have made pretty much a mechanical connection enabling the phone line, and therefore you can send.
Now, when you have an incoming fax, several conditions must me met to make the handshake and therefore connect and receive. These all have to be right in order to properly receive. The phone line voltage mist be high enough, the phone line current must be correct and there can not be much decibel loss over the line. You are making a signal connection, all those conditions must be right to receive a fax. Think of it like a TV remote with batteries that are almost dead, It still send out some signal, but it will not change channels or change the volumn,etc etc. Same principle. If the signal to the incoming fax is weak, chances are it will not connect.

Jun 13, 2009 | Office Equipment & Supplies

2 Answers

I'm unable to receive or send faxes


Are you sure the line is good? You can try a plugging a telephone into the line to check it.
If you press the "hook button" (or whatever it is called on that machine) do you hear a dial tone?
is the phone cord plugged in snugly and in the proper jack on the machine? Is the cord good?
These are a few things to try.
If all of that checks out, then the phone board on the machine is shot.

May 26, 2009 | Panasonic PANAFAX UF-6000 Fax

1 Answer

Fax machine will send out but will not receive any


The majority of the time, when you can send but not receive, it is a phone line issue and not the machine. Extremely rare does a machine send and not receive. So here goes the things to try and the reason. 1, Make sure the phone jack is in the "Line" jack and not the external phone jack. Believe it or not, that is the number one issue with sending and not receiving.
Next, plug a phone into the jack that the fax machine is plugged into and see if there is static.
You want to be sure in the fax \settings and advanced settings that the ECM mode is ON, and that Junk Fax ius turned OFF, Junk Fax being on will stop almost all fax from comming in.
Now, the phone line. Here is the explaination of why that can be the problem. When you send a fax, you manually make the connection to the line. When you press send a relay flips and connectes you to the phone line, therefore you have made pretty much a mechanical connection enabling the phone line, and therefore you can send.
Now, when you have an incoming fax, several conditions must me met to make the handshake and therefore connect and receive. These all have to be right in order to properly receive. The phone line voltage mist be high enough, the phone line current must be correct and there can not be much decibel loss over the line. You are making a signal connection, all those conditions must be right to receive a fax. Think of it like a TV remote with batteries that are almost dead, It still send out some signal, but it will not change channels or change the volumn,etc etc. Same principle. If the signal to the incoming fax is weak, chances are it will not connect.

Sep 24, 2008 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

Panasonic KX-FL501


90 percent of the time that is a phone line issue.
But, first thing to look at is see if someone has removed the phone line and placed the line into the extension of phone jack and not the one marked "line"
You may simply need to replace the phone line between the machine and jack.
Yes you may hear a dial tone, etc etc, but you are losing one of 3 things. Either some of the phone line voltage, phone line current or what is called decibel loss.
When you send, you make the phone connection like lifting the phone off the receiver, but the signal to receive must be strong enough for it to key the fax board modem to receive.
If you have another device plugged in on the same phone line. Try removig that item, ex, an answering maching, Credit card machine etc and see if it is interfering with receiving also.
There is a high percentage the phone line is the issue.
Some things to check on the machine itself. Make sure Junk Fax setting is OFF, Make sure ECM ( error correction mode) is ON. Make sure Secure Receive is OFF and manual receive is OFF. Those will be in your machine setups.
The Junk fax setting will stop almost all incomming faxes.
It is less likely a software corruption issue. But that is remotely possible.
Let me know please, Some other obsecure things that can cause this. But I think you will find one of the posted things will resolve your issue.

Mar 04, 2008 | Panasonic KX-FL501 Plain Paper Laser Fax

1 Answer

My hp 2210 will not receive faxes


Ok the first thing you need to check is to make sure that you have auto answer turned on so that the machine will pick up when you are trying to receive.

There are alot of different factors that can effect your ability to receive a fax - see the link attached from hp's website and read about your specific setup. Things that can effect the fax would be voicemail, digital phone line, distinctive ring service, call waiting, the fax being plugged into a strong connection.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00036559&cc=us&lc=en&dlc=en&product=79499&dlc=en&lang=en

Feb 27, 2008 | HP PSC 2210 All-In-One InkJet Printer

3 Answers

Can't receive incoming faxes!


It sounds like maybe the printer is not picking up the incoming call. Check to see that the printer is the first thing connected to the phone jack. If you have DSL you will need to plug the printer into the "phone" side of the DSL filters that you have on all your phone jacks.
If you have an answering machine it should be plugged into the printer's phone jack - not the other way around. The printer is smart enough to pick up fax calls and pass voice calls on to the answering machine if you get it hooked up right. Check the user's guide for more specifics.

Oct 15, 2007 | Lexmark X5470 All-In-One InkJet Printer

4 Answers

Receiving incoming faxes


# Press the button to enter Fax mode. # Press . # Press the right or left arrow button to select [Receive mode settings], then press the button. # Press the up or down arrow to select the receive mode that best suits your needs(you probably want "FAX ONLY" When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only), then press . # Press repeatedly to return to fax standby mode.

Aug 07, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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