Question about Creative Labs Zen Digital Media Player

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My zen mosiac mp4 player is frozen and i dont know what to do please HELP

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Find a way to remove the battery

Posted on Jun 24, 2009

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Posted on Jan 02, 2017

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1 Answer

Download program that came with player is keep crashing so cant convert video files to go on device.


hello friend,

i dont know whats the format your player plays but you can try using a software call "allconverter"..
try on google and it will show you the link to download it..

This converter helps you convert your videos to any format, flv,avi,mpeg,mp4 etc..


If it helped you please say thanks and like/rate the comment please

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I've been having the exact same problem. No matter how often I reset it it still becomes stuck on the rebuilding screen. I was thinking I may just copy all of my music onto my computer and then do a complete reset on my Zen and copy it back but I don't want to go to all that trouble if there is an easier way to fix it.

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you dont any software
just open the files in your zen and try iht like that
but if you do want the link to iht;;
http://www.creative.com/getstarted/zenmozaic/

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BRAKE THE SH!t I HAVE THE SMAE ******* PROBLEM I THREW THE **** IN THE HIGH WAY THE GOT IT AFTER RAN OVER AT LEAST 79 TIMES I PUT IT ON FIRE AND THEN PUT MY WATER FROM MY WATER BOTTLE ON IT AND THEN I BUYED A I POD TOUCH x] am only 13 :)

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Did you try the reset button on the side under the on/off slider?

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go to www.creative.com >> support >> knowledgebase >> mp3 players. Right on top there is an article for you:
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or go here:
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How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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I HAVE 3 delstar mp4 player and it worked fine for a few months. I plugged it in to charge, took it off the charger and now it is frozen on a blue screen with an hourglass design. What's wrong and how can it be fixed? Help please ALSO I FORGOT TO MENTION THAT NONE OF THE 3 MP3/MP4 TURNS ON AT ALL. PLEASE HELP....

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this might work: leave your device overnight, so it wont have any power. Then charge it then. Hope this works. :)

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