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I got a baby born boy doll thats suppose to swim well it won't swim and he's heart broken he got it for his birthday and that all he wanted can you please help me i tryed to exchange it where i got the thing because he opened it they will do nothing and i can't reach the zapf company i just need a working doll Gigi

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Hi,

There is not much troubleshooting you can do with this. I would suggest you either write of call them at

Zapf Creation Inc. Private Company, Headquarters Location
4901 Vineland Rd. Ste. 370, Orlando, FL 32811, United States
(407)351-7702, http://www.zapfcreations.com
Primary SIC: Toys & Hobby Goods & Supplies, Primary NAICS: Toy and Hobby Goods and Supplies Merchant Wholesalers
Description: Wholesale: Whol Toys/Hobby Goods

Thanks for contacting Fixya
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Posted on Jun 24, 2009

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Apparently the Baby Born doll is made by Zapf Creations AG.

This is the link to the Baby Born Contact Us web page:
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