Used a stand alone keyboard and there are no typing errors. read somewhere that the touchpad and left & right buttons near touchpad are to sensitive.
As laptop was bought 3 weeks ago, planning on calling Dell. Dell techies have been trying to sell us extended warranties and a scan for virus (they say problem is related to a virus)
Dont just fall for their promises. If your external keyboard works fine, it is surely a manufacturing fault. Insist on a replacement or a service. Tell them your external keyboard works fine and make sure you sound like a techie. People at those companies think we are dummies. Good luck
The problem is, that if you touch the touchpad, it acts as a click. This will cause you to select a different place then where you are typing. First, if you have the "eraser point" mouse in the middle of the keyboard, I would disable that. Then you can disable the click on tap setting for the touchpad.
If you right click on the little picture of the touchpad on the taskbar by the clock and select touchpad properties. If you go to device settings, you can disable the pointing stick. Then If you say OK you will go back to the home main page. Then go to Touchpad settings, you can disable "Tap to Click" towards the bottom.
That should solve the issue.
I had the same problem and just pried the control key off so my hand doesn't hit it when I type. Problem solved.
On most laptops there is a function key that will lock the keyboard.
You would need to pres the [Fn] key and the appropriate [F#] key. In mine the combination
would be [Fn+F1] keys. If you shut down to re-activate the keyboard you will loose whatever you are working on.
hope this helps
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Contacted dell. After hr on line tech rep agreed problem with keypad. Sent another tech to install new keypad, unfortunately problem continued. Waiting to talk to dell again about complete replacement of 35 day old laptop.
contacted dell twice. first time sent new keyboard to tech guy to install. problem reappeared within couple minutes of standard typing, therefore this did not solve problem. next time dell tech support decided to have hard drive reformatted to get rid of all programs. then we reinstalled all software from the unopened softward cd included with laptop (dell automaticly installs program software on their computers using master programs and one of these masters in Austin had bad or corrupted code). after reinstalling (took lots of time) the inspiron laptop works like it should and keystrokes don't jump around. after 4 weeks laptop works like it was suppose to as if it came right out of box.
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