Question about Dyson DC23ACTUSC Bagless Canister Cyclonic Vacuum
Dyson DC23 canister vacuum turbine head does not spin, with red stopper pushed in or out. Brush is clean, and if the rubber 'u' gasket is covered slightly it spins regularly. When you uncover it the brush stops. We have fixed this temporarily with a thin piece of a furniture foot pad stuck to the inside of the turbine head cover, but the 'u' gasket gets clogged VERY easily this way and we have to clean it out every 60 seconds or so of normal vacuuming. All the filters have been cleaned and are in good condition.
Posted by Anonymous on
Bearing inside the turbine has failed. cant be repaired you will need to buy a new one your local vac centre will have one
Posted on Aug 24, 2017
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.
Posted on Apr 02, 2009
That means that the belt is stretched and can't turn the brush against the resistance of the carpet. Here is a link for the
instructions on how to change the belt and a link for the belt you need:
DC07 Belt Changing Instructions
Replacement belts for DC07
Posted on Nov 21, 2009
SOURCE: The spinning brush isn't moving
Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?
Posted on May 17, 2010
SOURCE: Brush stopped spinning
If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.
Posted on Sep 08, 2010
Sorry to hear you're having difficulties with your DC14. If the brushbar won't run when the cleaner is in contact with the carpet, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Customer Service
Posted on Aug 12, 2011
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