How to fix NG in the log list of canon ir3225 that prevent it from printing document from pc

For the user manual for your ir3225, go here:

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&cad=rja&uact=8&ved=0ahUKEwjI3rT8uN3YAhVG7qwKHbMUAVwQFghIMAU&url=http%3A%2F%2Fwww.bath.ac.uk%2Fdesign-print-photography%2Fpdf%2Fuser-manual-3225n.pdf&usg=AOvVaw2htn_rKl01YKaKNoZ7ZXAO

I'm assuming that the user manual would explain about the error codes, what they mean, and how to deal with them.

Good luck.

This machine need a printer kit license, are you sure this option is installed in your copier?

#853
Cause
-Using the wrong printer driver.
-The machine does not have the proper printer kit installed (e.g.
UFR, PCL, PS kit(s)).
-The print job did not print because due to lack of
resources on the printer (e.g. memory, HD space, etc).
-Print spooler on the machine is full.
-The number of secure print jobs have exceeded the
maximum limit that can be reserved at this time.

Remedy
-Make sure that the printer driver that you're using is the correct
one for the operating system on the computer that you are
printing from and specific to the printer model that you're printing
to.
-Check and verify that the correct and the required printer kit is
Installed (e.g. UFR, PCL, PS kit(s)).
-Reduce the number of pages to print.
-Erase unnecessary jobs that are stuck or in reserve.
-Turn off spooler on the printer, ADDITIONAL FUNCTION >
SYSTEM SETTINGS > NETWORK SETTINGS > USER
SPOOLER, set this value to OFF.
-Print out or erase secured print jobs that are stored or waiting to
be printed on the machine.

Canceled all the print jobs that are queued up. Unplug/ replug USB/Ethernet- the driver should re-initialize.

Try to enter service mode: * 2 8 *
COPIER
FUNCTION
CLEAR
ALL
OK
TURN OFF AND ON

NOTICE: WHEN YOU CLEAR ALL THAT MEANS THAT YOU WILL HAVE TO INSERT ALL SETTINGS THAT YOU MADE, LIKE IP, GATEWAY, EMAIL FOR SCANN...

I have a Canon ir 3045 copier. I had sucessfully scanned two documents but the third scanned document (107 pages) was not emailed to me. When I click on press details, the job type reads #801. how do i retrieve the document?

What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

NG 070 = Issue: ERROR LCD: CLEAR ADF, DOCUMENT TOO LONG
Solution: Reduce the length of the document

Reduce the length of the document to within 14" (356 mm).

try this

in printer properties
select all right click

choose cancel all documents

oke


log off
try to print again

goodluck

I had a similar problem with my MF6540. I could access the remote UI and see that the printer was recieving information via the print log. It would list all of my test pages that I tried to print but in the print results column I would get an error code NG(##5536) and the printer would not actually print anything. I tried the UFRII driver stated above and everything seems to be working now.