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If you are using voicemail, then the Service is provided by your Telephone Service Provider.. You need to Contact them and ask for a Passcode Reset for your Voicemail Box
Only your Telephone Company can Reset it.
From your handset, press Menu then # 3 0 2 (or navigate the screens). Use the up/down arrows to select Yes and press OK. After the beep, hold the handset about 20 cm away from you and speak clearly into the microphone. Press Stop to end the message. (If the message is more than 2 1/2 minutes long, the phone will stop recording automatically.) Press the Off/Power button to exit.
Press Menu then # 2 3 8 . Then use the up/down arrows to select On or Off. Press Save. When turning it on, you then have to set start and stop times for the feature and press Save again.
The default password is 1234. If the password has been changed to something else you need to perform a system reset to default values that will also reset all other programming like ringer settings, speeddials etc.
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