Question about Xerox WorkCentre XD120F Laser Printer

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Found problem want to figure out how to repair

The copier guy was correct, the heat roller on my xerox xd120f was broken
Do I need to replace the whole heat roller assmebly or is the gear section replaceable.
I have the heat unit out of the machine

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Re: found problem want to figure out how to repair

If the gear is broken it can be replaced.
If you want to E-mail me at I can give you someone to contact to order that gear.
Its pretty cheap.

Posted on Dec 04, 2007

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I have the Xerox XD120f. Cannot pull paper from either drawer.

The rollers are either dirty , or most likely worn out and need to be replaced. They are not hard to replace, but humidity is not the problem, the condtion of the rollers is the problem. Try cleaning them with something like fantastic or formula 109, then clean again with alcohol.
They become slick and will not feed paper. You can google a business called The Parts Drop, they carry about everything for Xerox copiers.

Feb 15, 2010 | Xerox WorkCentre XD120F Laser Printer

1 Answer

Xerox XD120F copy machine not pulling paper through to make a copy. Might grab paper and then jamb.

If the paper is not pulling out of the tray, you should replace the feed rollers. They are easy to replace.
If it is pulling the paper about 2/3 of the way through the machine, you would most likely have a broken fuser heat roll gear, again cheap and easy to replace.

Feb 15, 2010 | Xerox WorkCentre XD120f Copier

1 Answer

Found problem want to figure out how to repair

There should be a small metal ring that clips behind the roller.
Has it fallen into the machine ?

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The most likly problem by far, it a broken fuser drive gear.
That would be in the area where is says caution, heated surfaces.
Look on the inside, back side of that assembly, and you will find a gray/black gear either broken or with some teeth missing. You may even look inside toward the back on the frame and see pieces of that gear broken. Either that, or one of the stripper fingers on that roller are bent down blocking the paper in that area..

Mar 12, 2008 | Xerox WorkCentre XD120F Laser Printer

1 Answer

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There are connectors that must be plugged in to the board to make them operate. Does the machine recognize that the trays are present? If it does see that the trays are there, I would suspect that with the age of the machine, both sets of feed rolls are either very dirty or in need of replacment. Most likely the rollers are just slipping on the paper when trying to feed. Clean them first with some soapy like cleaner, such as Fantastic, or just rubbing alcohol.
I really suspect bad or dirty rollers.

Feb 17, 2008 | Xerox WorkCentre XD120F Laser Printer

1 Answer

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it sounds like the heat roller gear has broken. open machine and look @ the heat section in the back you should see the gear broke.

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Drivers for this printer can be found HERE: --> ...or HERE: -->

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