Question about HP Photosmart C8180 InkJet Printer
My wife replaced three ink cartridges in our HP Photosmart C8180. After she closed the cover, she got an error message - Oxc18a0101. We bought the printer new about 14 months ago. We haven't had any other problems in the past and we haven't moved the printer since we first started using it. It has been kept between 65 and 75 degrees F at all time.
I had exactly this error message. Rang HP. They said it was a hardware failure, they couldn't fix over phone, would cost 2x cost of new printer to fix, but they offered me 20% discount on new printer if ordered over the phone.
But with some fiddling, problem now resolved. Here's what I did:
- press Red Eye Removal and Print Photos button together
- goes to Mfg Commands -> Enter Special Keys Combo. Press OK
- uaiux Support page (some code) -> click right arrow key until you get to System Configuration Menu - click oK
- should say hardware failure status - click OK
- says hardware failure status: Clear. Press OK to clear
- I clicked OK on this and system reset itself and problem was solved
Posted on Jul 09, 2010
We also had this error on our C8180 printer, and tried the HP Ox,,,Error reset 'solution' that didn't work. Resetting the failure code worked perfectly. Thanks so much for posting this! :)
Posted on Aug 08, 2010
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Posted on Jan 02, 2017
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