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No Sound I have Vista on my desktop when on IM on MSN messenger I can see them and hear them, they can see me but can't hear me.

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Go into sound (volume) and do a MIC check......if theres no sound there. they wont be able to hear you either....NOT all camers have a mic in them.....

Posted on Jun 24, 2009

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1 Answer

Msn key ports will not fix!


Dear Friend,
First of all, always check the status of your web browser before signing in to windows hotmail messenger.That means that if you try to sing in, be sure that work offline mode in your browser is not checked.Secondly, have you run the MSN MESSENGER port configuration?Third and most important, have you opened the ports in your firewall?
Here is the list of thee ports that MSN Messenger uses:
1366 MSN Messenger
1367 MSN Messenger
1838 : TCP MSN Messenger (Gamevoice)
1863 : TCP/UDP MSN Messenger primary (incoming)
5190 : UDP MSN Messenger (incoming)
6891 : TCP MSN Messenger Filetransfer (incoming) - ports 6891 - 6900, one port per file transfer
6901 : TCP/UDP MSN Messenger Voice Telephony (incoming)

5004 : UDP MSN Messenger, ports 5004-65535. Used for AUDIO and VIDEO. Caution: securty risc! Do not open ALL these ports!
5004 : UDP MSN messenger (dynamically uses a port in this range 5004 – 65535 - requires uPNP in your NAT router and/or firewall). Used for AUDIO and VIDEO. See Microsoft website for details....

Good Luck!

Jun 22, 2009 | U.S. Robotics (USR8200USR8800KIT)

3 Answers

Built in web cam


What IM client are you using? MSN Messenger? AOL?

Jun 05, 2008 | HP TouchSmart IQ770 PC Desktop

1 Answer

Microphone set up


Hi,
You should probably try reinstalling your sound drivers.
If thats not the case then there might be somethin wrong with your microphone jack.

Mar 10, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

Im trying to install msn.


windows live msn
first remove windows messenger fro control panel windows components
then download windows live messenger
you did'nt give much to go on not sure what your problem is

Jan 22, 2009 | Computers & Internet

1 Answer

Hi i just got a acer desktop with window vista . i am trying to use msn im messeraen but it want let me send


First, try restarting the computer, if this does not fix the problem then you can try re-installing messenger.

Go to control panel, under programs, click uninstall a program. Then find Windows Live messenger in the list(it may take a while to load). Click messenger, then click uninstall. You will need to go through the installer following the instructions.

Then you can download Windows Live Messenger again from the microsoft website. Click here for a link. You can download and install the program by following the on screen instructions. Make sure you read through and choose the right settings.

Then when you run messenger this should fix the problem. If it does not or you need more help, then let me know and i will do my best.

Jan 04, 2009 | Computers & Internet

2 Answers

Vtech IS6110 Using MSN


It seems that a lot of people are having this problem, I'm sure that it's something wrong with the phone itself, but you can always update the phone's software from it's website as the update feature on the software does not seem to work, and update your IM software whether or not you are using MSN or AOL messenger. :)

Dec 06, 2008 | Vtech IS6110 1-Line Cordless Phone

1 Answer

Video sound problem


Durring video conferencing with MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer This article applies to the following products:
All Logitech Web Cameras with MSN Messenger Support
This article applies to the following software:
Windows XP
Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.


This article covers Accoustic Echo Canncellation (AEC) and how it works.
trnsp.gif Answer This article applies to the following products:
QuickCam 10.x and RightSound supported cameras
QuickCam 11.x and RightSound supported cameras
Call Central and RightSound support audio devices
This article applies to the following platforms:
Windows® 2000 Professional
Windows® XP Professional
Windows® XP Home
Windows® Media Center Home
Windows® Vista
Accoustic EchoCancellation (AEC)'s purpose is to prevent sounds from your computer's speakers to be picked up by your microphone. This can be a significant problem with audio or video calling applications where the voices or sounds from other parties of the call is being inadvertently picked up by the microphone and fed back into the call, creating echo and other sound distortions. Without AEC, this echo can detract from the quality of a call and in extreme situations, the echo can degrade the audio experience to the point where the audio is useless.
To prevent this from happening, the AEC component monitors sounds being played by your computer's speakers while monitoring the incoming sound picked up by your computer's microphone. The AEC module takes the outgoing and incoming sound signals and compares them to determine if echo is present. If echo is found, it is subtracted before the audio from the microphone is sent to the requesting application. This will result in the remote party only hearing you speak, without being distracted by hearing their own voice echo back to them.
When enabled, echo is eliminated for the recipient of the audio/video message. For echo free chatting, both parties need to have a RightSound technology enabled web camera that supports the AEC feature.

Apr 05, 2008 | Logitech Quickcam Chat Webcam

2 Answers

No sound


When I video conference in MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

Mar 31, 2008 | Logitech QuickCam Chat Personal Web Camera

1 Answer

No audio


hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.

fixya!

Jan 29, 2008 | Logitech QuickCam 961464-0403 Webcam

1 Answer

Webcam not working


Try the following: 1. Install the latest drivers, which will have support for Vista. Your drivers are probably ment for XP and below. 2. You could also try with an installation guide for sound and video. Most IM has this function, i.e. MSN Messenger.

Mar 19, 2007 | Logitech QuickCam Communicate

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