Question about AT&T High Speed DSL Modem

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Wont connect. power light is red. wireless light is green. i have a 2701hg-b 2 wire. i ve tried diconnecting, resetting, but the gateway remains the same. what do i do?

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Any router / modem that has solid RED light on the power or flashing for a long time means there is a problem with that device. You better have it replace or contact your ISP if that is still under their warranty.

Posted on Aug 03, 2009

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I've got the same issue, 2 wire claims that whrn the power light is red, the modem is bad and must be replaced. I would try and power the modem from another circuit before replacing. I am replacing mine today

Posted on Jun 29, 2009

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1 Answer

When i connect the dsl cable to it the dsl light starts flashing green then red


Put tinfoil over your splice connectors and filters as they leak signals that totally confuse your modem. Never leave any bare wires, I tinfoil the entire modem to prevent the neighbors from hacking me. I don't use wireless, only CAT5 ethernet cable.

Jan 02, 2013 | Gateway 2wire 2701hg Wireless Dsl Modem

1 Answer

Power Problem with 2Wire 2701HG-B


Sounds like a startup self test. All wireless devices go through a power on self test. Does it connect? You can connect to it and go online? I rarely turn mine off, only in a electrical storm.

Nov 22, 2012 | 2wire (2701HG-B) Wireless Router

1 Answer

I cannot stay connected to internet, my model 2701HG-B 2wire at&t dsl will start flashing red then disconnect me from the internet or my game site, how can i get this to stay fluently connected please!


You might want to try disconnecting everything EXCEPT the power cord. If you still get the red power light (it should stay there forever) then bring the gateway to Radio Shack or somewhere they have a 5 volt DC @ 2 amp power supply and plug it in for 5 to 10 minutes and see if the power light then stays green. If it stays green then all you need is a new power supply! If not, then the gateway is fried. Mine keeps going from a solid green power light to a flashing green power light and I can hear a relay click every 2 minutes at which time a pop-up say "ethernet line disconnected". I tried new power supply etc. to no avail! It is fried after 1.5 years! No more 2wire for me!

Sep 28, 2010 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Red power light, green wireless light, no internet access. Have done the reset and the power off. Nothing works.


I had the same problem on the Gateway 2701HG-B supplied from ATT. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at abotu 18 mos to 2 years. Mine is almost exactly at 2 yrs.

I replaced the power cord and now it works fine. You can order the OEM replacement from att e-store or try Radio Shack for a universal cord.

May 24, 2010 | 2wire (1000-000057-000) Modem

1 Answer

My 2wire has the power light red and the ethernet green and th wireless solid green and the dsl off and the internet off....what can i do


I had the same problem on the Gateway 2701HG-B supplied from ATT for use with their DSL service. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at about 18 mos to 2 years. Mine is almost exactly at 2 yrs.

I replaced the power cord and now it works fine. You can order the OEM replacement from att e-store or try Radio Shack for a universal cord.

May 20, 2010 | 2wire (1000-000057-000) Modem

1 Answer

No internet


If the power light is red this is a system error.

Try to reset the router by holding and pressing the reset button for 10 seconds. Then power cycle the router.

If the power light is still red. It is possible that the router is already defective.

May 17, 2010 | 2wire (2701HG-B) Wireless Router

2 Answers

I have a 2Wire 2701HG-B Gateway. The power light stays red and the internet light is green. I have had no problems with this machine in the past and there was no warning for the problem. I have heard it...


1. your power adapter is possible faulty
and the port for the internet is still getting connection signal or the RJ45 is connected and this green light is saying it is connected.
check the AC plug to see of it is properly connected.

Apr 21, 2010 | 2wire (2701HG-B) Wireless Router

2 Answers

We have a 2701HG-B Gateway. The power light is red, the wireless light is green. The ethernet, DSL, and internet lights are off. How do I reset this? I tried the power down for 2 minutes thing already....


Your unit might not be bad. It could be that the configurations for the internet on it are incorrect. You will need to log onto the router, and check some information that you can obtain from the ISP. If it still doesn't work after checking, and correcting (if necessary) the configurations, then you made need to replace the router. One other thing it could possibly be is the ethernet cable that connects the modem, and the router, that is bad. If thats the case, them you could end up saving a lot of money by not having to get a new router. Just something else you night want to check into.

Mar 01, 2010 | 2wire (2701HG-B) Wireless Router

3 Answers

Power Light Is Red, Internet Light Is Green, Other Lights Off


Check cable connections.

Try unplugging router from power for five minutes.

If that does not work call Internet Service provider to check if there is a problem with their server.

Apr 10, 2009 | Actiontec GT704WG Wireless Router...

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