Question about Dell 962 Photo All-In-One InkJet Printer

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I can orint some document but not others

I can print the documents under NOTEPAD or when I an using the troubleshooter. But cannot print under WORD or any other application

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  • afterlife Nov 09, 2007

    i have a dell 920. I can print webpages but i cannot print MS word. How i can solve this?



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You can start by checking what printer you're using in word. Go to
File - Print. And check the name of the standard printer. It should be Dell Photo AIO Printer 962, if it says fax or something you'll hva to change the printer by clicking on the blue butten and choose the right one.

Posted on Dec 10, 2007


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I want to number pages in Notepad documents

Notepad alone will not number your pages for you. If you determine how many lines fit on a printed page you then could format your Notepad document accordingly and place a page number at the bottom of each page. This may take experimentation and will depend on your font type and size as well. So play around and you should be able to figure out what works in your case.

Apr 17, 2014 | Microsoft XML Notepad 2007

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I have a inpiron 530 with a Photo 926 printer. It will only print the last page of a print job.

Hello randy,
This is going to take some troubleshooting.
Please try the following, and test after each change. Hopefully we can get this working for you quickly Verify that when you hit print it under print range that only the last page is selected.
Try printing a different document, this is assuming you've been only having the issue with one document. Try printing a different type of document, using a different program such as word, notepad, or even a multi-page website.
If any of these has worked for you then it has either narrowed it down to the specific document, or the program, re install the program in question.
If none of the following has helped.
go to start/run type cmd to open the command prompt type following net stop spooler net start spooler this will restart the print spooler service.
If none of the above worked, delete the printer and reinstall. If problem persists install printer on a separate computer to verify that it works correctly.
Good luck, and I hope i was helpful.

Aug 14, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Everytime I go to print a document, it won't print. I go to open all active printers and it has documents I've tried to print in the past that didn't end up printing, and I go to delete or cancel the...

1. make sure to check if the hardware is able to make color copies, that way u can be sure there is no harware issue. 2. You can download and run an HP utility tool that can help you fix the problem instantly from this page: 3. If you still get the same issue, restart the computer and check the print queue. If there are no print jobs in the queue, you resolved the issue. 4. If print jobs remain in the queue, check the connection between the HP printer and the computer, make sure USB is properly seated if its a USB connection, otherwise if it's wireless, make sure both devices are connected to the network. 5.If issue still persists,make sure the printer is set to online. 6.Manually clear the print queue, restart the comp then try printing again. &. If #6 doesn't resolve the issue.Restart the print spooler by clicking on Control Panel, then double-click Administrative Tools .Double-click Services--In the list of Services , double-click Print Spooler . The Print Spooler Properties window opens, then click Stop to stop the Print Spooler. Click Start to restart the Print Spooler.Click OK and restart the computer.Try printing again. 8. If print jobs from one specific software program are getting stuck in the print queue, the issue might be with the software program or the print driver.Close the software program from which you are trying to print, and then open it again.Print a document from the software program.If the print job gets stuck in the print queue again, try printing a document from Notepad to determine whether the problem is with the program or the driver.Repeat the steps earlier in this document to manually clear the print queue.Type a test message in Notepad and print it, making sure you select your HP product as the printer. If you can print the document from Notepad, but not from the software program, contact the software program manufacturer for assistance.If these steps resolved the issue , you do not need to continue troubleshooting. 9. Remove and Reinstall HP software, then try printing again. If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. 10. A power reset drains the power from the product and returns to the same settings after restarting. A power reset is a common troubleshooting step, and you can perform one for conditions like print jobs getting stuck in the queue. With the product turned on , disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait at least 15 seconds.Plug the power cord back into the wall outlet.Reconnect the power cord to the rear of the product.If the product does not turn on by itself, press the Power button to turn it on. 11. If you have tried all of the preceding solutions in the order presented , and the issue is not resolved, try HP forums.

Mar 22, 2011 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer


are you facing same problem with other document like notepad ...... please check it please ..... open a notepad type some thing like test print and give print and check its comes blank pages or not .... if its not coming please check the document setting how many pages your document heaving you can give number pages you want to print ....... if you facing same problem with notepad please post you comment ........... and try to uninstall the printer driver and reinstall it ..............

Dec 29, 2009 | Kyocera Office Equipment & Supplies

1 Answer

Problem printing a microsoft document

Have you tried printing documents in other programs for example in "notepad" or "wordpad?
If the lines do not occur in either of those other progrrams, then the problem may not lie in your printer...

if it does happer, however, you might wanna consider getting a new printer? if much cheaper to get a new one than to get an old one fixed.

Oct 01, 2009 | Microsoft Windows XP Professional for PC

1 Answer


Most douments under 'file' on the tool bar there will be either a 'page set' up  or 'print' Simply click page setup and you will see orintation landscape or prtrait the same is trew if you click print and then prefrences.
Please rate my answer

Dec 02, 2008 | Office Equipment & Supplies

1 Answer

We have a HP Deskjet D1320 printer. I can print my email, pictures and items off the internet, but cannot print any word documents or notepad documents. When I print an excel document, I get an incomplete...

I have a HP Deskjet 1300n printer. I can print my email, pictures and items off the internet, but cannot print any word documents or notepad documents. When I print an excel document, I get an incomplete page-the grid lines will print,and text garbage from a adobe program but not all the text. When I do a test print page, I get an incomplete text page, but do not know how to solve this. I have removed and reloaded the printer software-no improvement. There are no new drivers to be installed.

Sep 21, 2008 | HP LaserJet 1300 Printer

1 Answer

Pixma IP3000 will not print

try to do this set of instruction & solution:

  1. Go to Start | Control Panel | Printers And Other Hardware | Printers And Faxes. Double-click the icon for your printer to open the Documents window and clear any pending print jobs by selecting Cancel All Documents from the Printer drop-down menu
  2. Try printing a test page from the printer, not from Windows XP. Most printers have a built-in test function that's activated by holding down one or more buttons while the printer is starting up. Check your printer's user manual for instructions. If this page prints successfully, you know the problem is either with your connection or with the software in your computer.
  3. Check your printer's USB or parallel connection.
  4. Try printing something simple from Windows' Notepad. To open Notepad, go to Start | All Programs | Accessories | Notepad, type a few lines of text in a document, and try printing it. If it successfully prints, the problem is with the software program you originally tried to print from.
  5. Try printing using Windows XP's generic printer driver. Open and run the Add Printer Wizard. When you get to the Install Printer Software screen, select Generic under Manufacturer and Generic/Text Only under Printers (see Figure 2).
  6. Select No for Do You Want To Use This Printer As The Default Printer? (see Figure 3). Click Next.
  7. When prompted on the next screen, tell Windows XP to print a test page. If the page successfully prints, then you probably have a problem with your installed printer driver. Either update or reinstall the driver.

Sep 16, 2008 | Office Equipment & Supplies

3 Answers

Printer will not print


How about telling is what the make and model of the printer, what operating system you have, any error messages that pop up etc etc etc

Sep 16, 2008 | Office Equipment & Supplies

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