Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Keeps freezing and gets hot

Will work for a while, then it freezes and then it starts again but freezes a few minutes later, i thought it mightbe the battery, but the zune gets very hot... any idea what it could be? or suggestions? 30g zune

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The freezing itself is most likely due to friction and heat created in the hard drive inside the Zune. The excessive heat you feel is probably due to the same problem.

I would suggest (if you are tech savy) opening the Zune (you can look up instructions easily) and cleaning out any dust you see inside the case. There COULD be a battery issue, so making sure the insides are clean and dust free is the first step!

You can use a small can of compressed air (available at any best buy, office max, office depot, etc.) to gently clean out any particles or dust. Best of luck!

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

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