Question about EA - Electronic Arts The Sims Double Deluxe for Windows

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I have no registration code on the back of my manual or box

I bought the game brand new and the box and manual has no code to enter, can somebody give it to me or tell me how to get one i have the whole proof of purchase and stuff i just want the code

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Either send it back and get a new one or contact the manufaturer, there should be a code in the manual or on teh back of the box or somewhere on the cd case

Posted on Jun 26, 2009

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I bought spore the pc game and when i opened the case it didn't come with a manual. i really didn't think that was a problem till i tried to install the game, and figured out that you need a registration...


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Mar 17, 2011 | Video Game Consoles & Games

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I have problem when i entering the registration code says registration code in used command & coquer 4 tiberian twiligh


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Crysis warhead, ive installed the game perfectly put in the key code and when i start up the game it says "Invalid registration code please re-enter registration code from back of cover,etc" the...


Hi,no you didn't waste your money.This does happen from time to time,the fix is to contact support at http://www.ea.com You will need to have an account setup and being that Crysis is a ea supported game they can and will help.I had the same problem the fix took about 2 days.EA games will ask you for the code you have now and then they will verify it,after that they will send you a new code.Keep the email as it will be needed to add the new code,do not type it into the game copy and paste it.If you need the code again you can find it at EA games under your games account.just look to the bottom of the ea web page you'll see customer support clicking that will take you to your my games list and other help.
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1 Answer

Can't install game


Typically the serial number is located on the back of the CD or DVD case, on the lower left hand section. In cases where the game was bundled by Gateway or purchased through Scholastic, the serial number may be found in one of three other locations:
The inside of the case
The back of the manual
On a separate piece of cardboard or paper
If your serial number is not printed in any of these locations, you may request a new serial number.

The following information applies to the North America territories only.
Misprinted or Invalid Serial/Registration Code Replacement:
If you meet one of the following criteria, and you are within the 90 day warranty period, you can send a request to Electronic Arts for a replacement serial/registration number.
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  • The serial/registration number is illegible or missing characters.
  • The serial/registration number is not printed on the lower left portion on the back of the jewel case, inside the jewel case, or on the back of the manual.
  • A Technical Support Representative deems the serial/registration number provided with the game as invalid.
When sending a request for a replacement serial/registration number, please include the following:
  • Items & Information to Send
  • The original insert from the back of the jewel case displaying the invalid or misprinted number, or the manual displaying the invalid or misprinted number.
  • Explanation of the situation
  • First and Last Name
  • Return Address
  • Email Address
  • Phone Number
Send To:
Electronic Arts Warranty Department
9001 N I-35 Suite 110
Austin, TX 78753

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