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Pc freezes plugging in usb devices - ipod & memory stick

Plugging a device straight in causes PC to freeze - needs a reboot. Plugging in via USB hub is slightly more successful, although one IPOD just connects/disconnects constantly. Doesn't seem to be charging IPOD's either. Have tried disable/enable and uninstall/install of all usb devices. Performed registry clean. Haven't tried anything with drivers as yet. Please help??

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I have had a similar problem before. if you touch the usb port w/ finger before yopu put in usb device does it still lock up comp. if not there is a grounding problem with port. you computer will not see it ever. check wireing to port and to riser on mother board. or add on pci card.

Posted on Jun 24, 2009

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Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | Computers & Internet

1 Answer

Cursor freezing


For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.


Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.


Clean the outside of the mouse with rubbing alcohol and a cotton ball.


For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems


Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.


Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.


Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.


Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.


Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.


Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.


Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.


Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.


Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.


Installing more RAM will help your PC run more efficiently.

Solve Software Problems


Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.


Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."


Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.


Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.


Remove viruses.


PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.


Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."


Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.


Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze


hope this helps


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1 Answer

When plugging in any device through one of the 3 usb ports (with the exception of mouse, printer & external Hard drive) ie. usb stick, mobile telephone, cd.. the laptop freezes and becomes...


I would suggest that you do a full scan for viruses and malware. Malware Bytes is a good tool to use for that, download it here: http://www.malwarebytes.org/mbam.php. Also, do a virus check, some viruses try to stop you from plugging in external devices that may have anti virus software to combat the virus.

I would also suggest that you check you memory usage to make sure the your not running out of memory when trying to use these devices.

Another option is that your operating system files have been corrupted. Can you give me the model of compaq notebook that we are talking about?

Dec 22, 2010 | Compaq Computers & Internet

1 Answer

My computer freezes when i plug in external hard drives


Does it freeze when plugging in any USB device? Exam the USB port and plug/cable for any damage. I have seen the pins get bent and the tab cracked on a Dell USB port before.

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USB Devices: Printer or Memory Stick freezes my XP sp2 on startup


Unplug the offending device(s) from the computer and start it normally. Log on as an administrative user. Open Device Manager. In the View menu, make sure that Show hidden devices is checked. Go through the list of devices and find the problem children. Right-click and select Uninstall for each of them. Reboot the computer. Plug in the devices one at a time and let XP reinstall the proper drivers.

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All my usb ports won't work


- Under device manager delete all usb controller.
- Reboot system, check if the usb controller will auto install, then try to check if this resolved your issue if not.
- Last option -Back-up data - Reinstall windows.

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1 Answer

Creative Labs WebCam reboot problem


Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, or shutting down.
Hope this is of some help. Bud

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1 Answer

2gb micro cruzer causing the pc to restart


Do you have another USB device which you can use to check if it will come up with the same problem? There are 3 things which could cause it to freeze and restart. It could be a problem with the software device driver needed to detect the USB micro cruzer, the USB port itself or it's the USB micro cruzer. One good thing worth to try is plugging your USB micro cruzer on another computer to check if the problem will also occur there. If it does, then it's isolated to the USB device. If there's no other computer available, 1) Try to run an anti-virus and anti-spyware scan on your computer, 2) start up your computer on safe mode and try to check if it'll occur there as well. 3) If it doesn't occur under safe mode and your able to access your USB device, try to run an anti-virus and anti-spyware scan on your USB device to check for problems there. 4) If all else fails, then it could be a problem with the USB device. hope this helps.

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