Question about HP Pavilion dv6000z Notebook

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Window pops up when i turn on the computor.

The wndow asks for microsoft soft ware to install unknown devise

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Have you recently connected some kind of hardware device to your system, such as a printer, external usb device, etc.? Or have you added some component to the computer, like a new optical drive? It's probably ok to allow the installation, but you could check in the device manager to see if there are any problems reported that the system may be attempting to correct.
You can also use your event viewer to see what kinds of errors or warnings are being reported, and what's causing them....

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 24, 2009

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  • Expert
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Yes there must be a device that isnt installed properly...

if you click the start button and right click on My Computer or Computer: select the option 'Manage"...

In this window you can select device manager and anything that isnt installed properly will have a yellow ? (question mark)...

Then you can look up what model that device is (by looking up your HP Pavilion spec sheet and just download the drivers from the manufacturers website).

Good Luck

Posted on Jun 24, 2009

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Posted on Jan 02, 2017

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