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The hard drive will not show up on the computer, but when i plug the usb cable in, the computer recognizes that its plugged in. I can use any other usb product and it will work, just not the hard drive

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  • 198 Answers

It could be that the OS is not assigning a drive letter to your removable drive. To do this, go to disk management and assign one.

Assuming OS is Win 2000/XP/Vista

Right-click My Computer then Manage
Click on Disk Management
Right-click the removable drive and click on Change Drive Letter
Assign a drive letter and click OK
Your drive should now show up on My Computer

Hope this helps.

Posted on Jun 24, 2009

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    Niqui Itliong Jun 24, 2009

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SOURCE: computer won't recognize drive is plugged in

That's the problem right there. Your external hard drive is formatted for Windows, so you won't be able to access files off your Mac laptop.

Posted on Feb 29, 2008

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My Windows 7 cannot recognize my Sata/usb connector


USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

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Jan 04, 2013 | Apricorn SATA Wire 3.0 - storage...

1 Answer

Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps


Nov 07, 2012 | Computers & Internet

2 Answers

Computer doesnt recognize drive


Try a different usb port on the computer. Maybe the usb port you are using is bad.

Try the portable drive on another computer and see if it is recognized. If not, the portable drive might be defective.

May 29, 2012 | Prestige Portable 320gb Usb 20 IOMEGA ...

1 Answer

The hdd is not recognized by the pc, evrytime i plug in the hdd it ask me to formated


Are you using EXTERNAL HARD DRIVE, which means the hard drive is in a box, and you connect it to computer with USB cable? If so, do the following
1. Try to plug and unplug and plug USB cable at the port on computer. 2. While plugged in, try to shake the plug a little. 3. Try to plug the USB cable to USB port at the back of the PC case, not the port at the front 4. Check the usb cable, buy a new one, or borrow one (its cheap) 5. Still does work? bring it to Customer service, there must be an error on the box itself.

Mar 25, 2011 | Seagate Barracuda 7200.10 500 GB SATA Hard...

1 Answer

When i plug in it shows do not recognised


plug it directly do not use cable. if still not recognized try on another computer. If it still fails, replace USB stick

Jan 01, 2011 | Kingston (DTIU3/2GB) 2 GB USB Hard Drive

1 Answer

Simpletech 250GB STORAGE S


try plugging your HD into another desktop/laptop to see if your HD is functioning well on a different computer. Could be the USB cable problem. 

Feb 01, 2009 | SimpleTech SimpleDrive 160 GB External USB...

1 Answer

My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Jun 27, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Pleomax 6gb USB Drive No Longer Recognized by My Computers


It's either the USB port, the drive electronics itself, or the USB cable.

First I'd try a different USB cable.

Apr 06, 2008 | Computers & Internet

2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Mar 12, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

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