Question about Microsoft Xbox 360 Console

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Xbox 360 wont recognize game discs

After placing game disc in tray and closing the tray this is the message, Reading...Open Tray! Dvds and cds work, problem started about 48 hours ago, HELP

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Your lazer has packed in my sugestion is to buy a new one. i had the same problem

Posted on Jun 24, 2009

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I have a new xbox 360 and it won't recongize any type of disc.

Posted on Dec 29, 2012

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3 Answers

Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

Mar 01, 2011 | Microsoft Xbox 360 Console

2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 does not read any of my discs.


You need to go to best buy, or radioshack and buy a dvd LENS cleaner, This is a common problem.

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox plays cds/movies but not games. what do i do?


this is a problem the microsoft has been working on ... remove any disc from the tray> unplug it from all power the plug it back in> open the disc tray .. leave it open for a little while like 10-15 seconds .. then put the game in and it should work .. if it does not however you have one of the defected disc trays and you'll need to get it repaired by microsoft .. i know its not what you want to hear but hey at least they will fix it free of charge =]

May 28, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

2 Answers

Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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