Question about Black & Decker CTO649 Toaster Oven with Convection Cooking

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Black n' decker oven toaster oven broken

Recently my black n decker countertop toaster oven started malfunctioning. The toaster function still works but the oven function no longer does. as other have reported, the light does not turn on nor does it heat at all. It is fairly new and I rely on it quite a lot. any advice on how to repair it? or who to take it too?

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I work for Black & Decker customer service. Our number is 800-231-9786.

Unfortunately, our products can't be repaired. Please call the above number so that we may determine your warranty eligibility. The oven carries a one year warranty from the date of purchase.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

Posted on Jul 04, 2009

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Posted on Jan 02, 2017

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I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

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