Question about Westinghouse WST3501 Microwave Oven

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Wst 3502 hello, i have a westinghouse microwave WST3502.  had it for a few years, and it was working completely fine today; but now i just came upon it, and the screen just says "P:HI"... i tried starting it, i tried setting the clock, but everytime i press start, it just returns to "P:HI", and does nothing else.  i have the manual and have followed the directions in it for all these things, even thought it might be the child lock; but that doesn't do anything.  whatever i do; as soon as i press "start", it just goes back to P:HI. any ideas? thanks! tineke chan

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Re: wst 3502

Does it seem like the unit is actually responding in any way when you press another key?

It sounds like a shorted keypad, like the Power key is shorted.

This can be due to wear or moisture, most often from cooking steam or spraying cleaners directly onto the keypad.

You may find it's not economical to repair this, as parts may be unavailable separately.

If you have the manual, you can contact their support line to see.

Posted on Nov 05, 2007

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Contact Westinghouse Small Kitchen Appliances at 800-245-0600 or 800-947-3745 or visit here.

Is it possible that some spray cleaner accidentally got into the controls?

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that users spray the cleaner on a soft cloth (not on the keypad itself) then wipe the control panel off.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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