Question about Microsoft Xbox 360 Console

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0002 Network Interface problem

I am getting this error on my xbox 360 do you know what this could be

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Re: 0002 Network Interface problem

Check this link
you should find your answer there, seems that there is a small possibility that is related to the Ethernet chip...not entirely the solution but it will give a prety good idea where to start!!

Posted on May 10, 2009

Re: 0002 Network Interface problem - Microsoft Xbox 360 Console Video Game Consoles

I have the same problem :( can it be fixed

Posted on Dec 16, 2007

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I currently have the 0002 error code on my xbox 360... I have tried replacing everything. How can I fix this?

replace the C8U1 fuse... The "C"
it's around at the U8U1 on the bottom of the main board. Coordinate
"8U". If you try to remove this capacitor, the XBOX release for you
a nice code "0002". ;)


Sep 18, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 error code 0002

This error code is caused by a cold solder joint under the CPU or by a problem with the way it is powered(blown mosfet, capacitor or a short)
According to xbox-scene it is also a problem with the ethernet chip but there arent any references for that.

May 06, 2011 | Microsoft Video Game Consoles

1 Answer

The console shows that I am connected to the wireless internet in my home, I am now getting error reports of W 0000-0002,X C000-4003, Y 0000-0000, Z 0000-0000 and ID FFFF-FFFF

With this type or error code that you;re receiving on your XBOX the next thing to do here to correct the issue is to reset the network settings of it and then after that do reconnect your XBOX to the network and its will be fine.

Nov 23, 2010 | Microsoft Xbox 360 Elite Console

2 Answers

Red flashing light and having a code E73

When turning on the Xbox 360, a red light would be flashing at the fouth section of the Ring of Light. You should then recieve a ghost screen indicating an error E 73.
You recieve a screen error E 73 and section 4 of the RoL flashing red. This type of error was caused by a General Hardware Error relating to the Ethernet Port not functioning correctly or became faulty and unable to operate even with or without an Ethernet Cable connected to this port. The secondary code would be identified as 1021 for faulty ethernet port. I believe that there is no fix at the moment. If you encounter this error, I would suggest call 1-800-4MY-XBOX or visit
The specific type of hardware error can be determined by these hidden codes:
0001, 0002, 0003, 0010, 0011, 0012, 0013, 0020, 0021,0022, 0023, 0030, 0031, 0032, 0033, 0100, 0101, 0102, 0103, 0110, 0200, 0203, 1000,1001, 1002, 1003, 1010, 1011, 1012, 1013, 1020, 1021, 1022, 1023, 1030, 1031,1032, 1033, 1100, 1444 and up
More information about these codes and errors, visit this webpage:

  • Note: There is known to be a temporary fix for this problem but is not recommended if the device still has available warranty on it. Doing so will avoid it's warranty, thus for you will pay $100 if sent for repair.
The Sticks Method:
  • Requirements: Xbox 360 (Power Cable and Composite/Component/HDMI Cable), two sticks (Like toothpicks, swabs)
1.) Turn off your Xbox 360 and unplug everthing.
2.) Get two sticks (Something like toothpicks or something that could fit in the back of the Xbox 360.
3.) Insert each stick to jam the two fans at the back of the Xbox 360 to prevent it from spinning.
4.) Plug back cables (Power and Cable connecting to TV; the RRoD will not appear unless the cable to the TV is connected).
5.) When RRoD appears (One Red Light), wait for about 10 to 15 minutes or maybe less for the Xbox 360 to overheat.
6.) At this point, you should get two red lights (Resembles Overheating Error) so remove the two sticks so that the fans will spin in an increased speed. After a few seconds, the Xbox 360 will turn off to cool down (RRoD will still appear).
7.) Unplug only the cable connected to the TV. You can unplug the power cord if you want to. Then let it cool for about 30 minutes or so (Feel the Xbox 360 if it's cool or still warm)
8.) Replug all wires and turn your Xbox 360 on.
The Xbox 360 should now be able to boot to your Xbox Dashboard. I don't know how this fix works but it's only temporary. Note that doing this continually would cause it to now work even if you try to redo this fix again and again. Doing so would make other hardware components to fail permanently such as the GPU for example.

If this first temporary fix did not work, do the second method: The Towel Trick. You can find the tutorials in Youtube. Again, this is not recommended if you have warranty left and never do this continually. Your Xbox 360 would completely and permanently fail after that. if it doesnt help after all this....I suggest sending it to Microsoft for repairs

Sep 06, 2010 | Microsoft Xbox 360 Pro System Console

1 Answer

Xbox has two red rings and fan gets louder by second????????????

reflow the joints on the board it should fix the issue then let it sit for an hour and cool down

Aug 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Error code 0002

It's a network interface connection.

Jul 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 error code 0002

Hi sir

0002 Network Interface problem

May 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox live 'internet' connection failing.

This will be why...

you need to wire the xbox to the router.

if you wire it to your laptop then its just a network connection between the laptop and the xbox.

Im not to sure but if you keep the same setup you may be able to share the internet connection.

Apr 06, 2009 | Microsoft Xbox 360™ Premium White Console

8 Answers

Xbox 360 error code 0002

So far there is 1 major theory for what causes most of these errors is that the Ram, CPU, or GPU are not soldered properly to the mother board due either to poor manufacturing or excessive heat up and cool down cycles that stress, weaken and eventually break the soldered connection. Error code "0002" is a Network Interface problem. Since you have already replaced the clamps (I'm assuming your talking about the "X" clamps) there is only one other thing that might bring it back to life is re-heating the chips, sounds odd but has worked. Use a heat gun and slowly heat up the chip's, be careful not to overheat them. Try turning it on and see if anything changes, do this every so often until you get the results you need. REMEMBER< DO NOT OVERHEAT OR MELT THEM, USE CAUTION ANS COMMON SENSE. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced.

If this doesn't work you may have to get a new one.

Jan 06, 2008 | Microsoft Xbox 360 Console

12 Answers

Xbox360 error code

Here is how you interpret the LEDs to get the code number:
  • All four lights flashing - 0
  • One light flashing - 1
  • Two Lights flashing - 2
  • Three lights flashing - 3

0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
0020 (Not yet known, possibly overheating)
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating
0023 (not yet known)
0101 (not yet known)
0102 unknown error

Oct 12, 2007 | Microsoft Xbox 360 Console

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