Question about Kenmore HE2 Plus Front Load Washer
It only started today, when the drum moves round something is catching and maxing a clicking noise. I've examined inside the drum with a torch an can't see anything stuck in any of the holes. If you turn the drum slowly you can actually feel it catch. The. Drum still moves freely. We have taken the pump off from underneath but couldn't see or feel anything. I'm scared if I use the machine I will really damage it but I really think it is a hair clip. My question is how do I get it out as the drum is completely enclosed.
It probably is a hair clip or bra wire, put your head inside the drum use a small torch so u can see, turn drum slowly so u can get an idea as to where it is. look closely in that area, when u spot it u can sometimes get it out by taking a hose off or u might have to wangle it out using another hair grip.....hope this helps
Posted on Aug 24, 2014
Is it noisy in the spin cycle?on the back wall of the drum it looks like a peace sign,this is where the spider gear and or rear bearing is,the gear can crack from overloading or using to much detergent,this could be what you're hearing as you move the drum,if it's something between the tub it will end up in the pump but most likely it's from the spider gear,i've seen this before,when it starts to pin fast gravity pins the broken part to the side but when you move the drum by hand you can hear it,use it and keep an eye on it,if your washer starts getting loud in the spin you'll know it's the spider gear,it would cost more to fix it than have it repaired so this means new washer time.
Posted on May 19, 2014
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Posted on Jan 02, 2017
I have a Kenmore Stacked Washer/Dryer (Model 417.91702000) that has had the same thing happen. I have replace mine twice . . .It is the rear dryer bearing.
You can purchase a kit that contains everything to replace it.
You have to work from the front, all the way to the back.
Make sure that you also check the felt pad glide on the front door panel (the drum rotates on this). You may need to replace it also, it should have teflon pads built into the felt that the drum rests on . . .
Posted on Jan 21, 2008
I just went through the same issue with my Kenmore front loading washing machine. I assumed (and a Sears repairman also told me) that it is the bearings. After I took the drum assembly out, I saw the rear drum broken and the inner tub hitting the outer tub. I ordered the outer drum assembly and only when I took the inner drum assembly out I realized the the "Spider" attached to the inner drum (and spindle) was broken. Entire drum assembly cost $417 + shipping and it may be cheaper in the long run to buy a new washer. I like the front loaders because they save water and good for the environment, but the US manufacturers have not yet perfected the technology like European manufacturers (or they don't want the machines to last too long just like cars). Anyway, I am looking into welding the spider tomorrow. If not will return the outer tub assembly and buy a top loading washer for $300!
Posted on Mar 07, 2008
The bearing in the duet is attached to the outer rear tub of the washer. You have to remove the whole rear half of the outer tub. Take off the back and you will see all the screws around the tub where they attach together. you have to buy the whole rear half too. They wont let you replace just the bearings.
Posted on Nov 18, 2008
SOURCE: KENMORE ELITE HE3T CODE F-02
F02 is long drain.
Just because it came up doesn't mean there's a problem, it simply means there was a failure during the cycle, if it returns on a regular basis, you have a problem.
F02 error could be caused by the over use of soap, you need to make sure your using 2 tablespoons of HE soap, 1/4 cap at the most.
Over sudsing, could cause the water pump to run longer, the pump is designed for 15 min duty cycle which means, 15 minutes on to 45 minutes off. The computer may sense too much soap, and continue to pump. HE soap will cure that, along with SUD error, possible F09 (overflow condition), you may also notice the timing is wrong, HE soap works well in these machines and F/l washer go hand in hand
if the F02 returns the remove the 3 torx screws from the bottom kick panel, and remove the kick panel, right there in the middle you will see a big round handle, turn it and then slide it out, have some towels ready, there will be some water in there, and check to see if you have any thing in there that will slow water flow, tooth picks and other "floating" items may jam the impeller.
Posted on Apr 01, 2009
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