I purchased a used (thus no warranty) Duet washer and notice that even though the clothes get wet, there is no visible water in the basket and thus there is no splashing during tumbling to even begin to create suds. Is there supposed to be any visible water in the bottom of the basket during wash and rinse? I hope this is just a sensor replacement or adjustment (like how I fixed my erroneous low water flow H/T shutdown problem by turning the water flow sensor exactly vertical so that the paddle wheel is directly above the hose).
Is there supposed to be any visible water in the bottom of the basket during wash and rinse, and if so, what do I do on my own to correct for too low water level?
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Try adjusting the water lvl going into the washer. Adjust accordingly. If you have a meter, just the resistance of the valves. Unplug of course. It should read about 1.4k ohms ish. Could be higher or lower but roughly that.
Your expectations are based on top load washers.
Front load washers use only a very little water, and suds are an enemy. (HE soaps are designed to clean without suds. Suds are really for show and cause drag on the wash tub during spin.) If you start a load with no clothes, you will see that the water level never gets above a couple inches in the tub. That is the correct water level for front loading machines. PS. Because of the low water use, make sure you use very little soap. (one to two tablespoons per load only!)
Scott, Believe me, if the water level were ever several inches above the glass, you'd know about it 'cause it would flood your laundry room. Seriously. See? That rubber door boot/seal is not water tight (like a submarine) when the door is closed and locked, it's water "resistant".
Front loaders often appear as though the level is low, but they are designed this way. The clothing actually tumbles through the water as opposed to soaking in water like a top loader.
All of that to say that you have nothing to be concerned about. Your water level is fine.
p.s. If your water level switch had failed, as you suspected, the water level would be too high and leak out the door.
I would say you havda inlet valve. With the washer not in use and empty after about 2-4 hours do you notice that you have a semi full tub? If it is filling with water by itself you have a bad inlet valve all you have to do is take the top panel off you will see the valve it's what is attached to the fill hoses. When you have dirty lines the dirt goes through the solinoids and keeps them open causeing the water to come in when not in use.
the water needed needs to just come up right under the door this is how much water they use cause they use a tumble wash to clean the clothes
low water preasure is a problem but also make sure both water inlets are being used (hot and cold) even if you dont have hot attach a y hose the machine needs both inlets in use
these machines use very low water usage but they still need a fill up point