Question about KitchenAid 32685 Mixer
Posted by Anonymous on
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Posted on Jan 02, 2017
I found a solution at kitchenaid.com. It says the bowl locks in the same direction as the rotating mixer moves, so slap the bowl with your hand a few times in the opposite direction, and then take vegetable oil and using a cotton swab line the groove of the bowl. Let it soak a bit, and then slap the bowl again and push it hard counterclockwise.
Posted on Nov 27, 2008
The Kitchen Collection (http://www.kitchencollection.com/Temp_Store_Locator.cfm) which has stores throughout the nation and an Internet storefront carries all of the pieces and parts. Unfortunately, the bowls for an Artisan run $50 and each attachment is about $15, so the price is going to add up quickly.
Another cheaper option is to try eBay. Individual parts are often available there.
Posted on Jan 25, 2009
Lay the mixer on a towel and look up inside the base to the top of the neck. There's set screw up there. Tighten. If that doesn't work your shaft may be too worn and needs to be replaced.
Posted on May 08, 2009
SOURCE: Grinding noise when running.
It very likely sounds like a plastic gear that is worn. If this is the case, then a replacement is very likely stocked by the manufacturer only.
I advise opening the unit to identify which one you need, then 'phone the manufacturer with the make model and year of the product.
If they say they do not stock it - then I'm afraid that's as far as you can go with this.
Posted on Aug 16, 2009
nydadinga - Sorry to hear about your fallen mixer. This is not a tragedy, and after cleaning up the grease with soap and water, it should operate normally. Your KA mixer has internal transmission and planetary gears which convert the electric motor's rotation into the mixer's rotation. The internal gears are factory packed with enough grease to last a 'lifetime' (whatever that means), and over the course of your move the shifted mixer leaked the grease inside the transmission housing. You did not mention where the 'oil' was found. Hopefully it was not exuding 'oil' from the brush cover caps located on opposite sides of the body, but coming from the planetary (the part that turns with the blades under the body). I also don't know how old/how used your mixer is. The older the mixer, the more used it is, the more fluid the gear grease, and tend to seep from cracks and gaskets that aren't tight. Gravity can be very insidious. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. You can download it from KA customer care. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number and select the Part List file that is listed. I hope this helps! Howard, Burke, VA
Posted on Nov 04, 2009
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