Question about Novatel MiFi 2200 Mobile WiFi Hotspot Modem (Verizon Wireless)

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I purchased a 50 dollar top up over the phone for my broadband account but still can't get on the internet. It tells me I'm connected but I'm not. What can I do to fix this issue

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Hi Cherryl, at first when top up was done, you should always restart the mobile device in order for the account information to refresh and IP as well. Then try to reconnect and see if you are able to browse successfully.

Posted on May 28, 2014

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