Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

Computer doesn't recognize WD MyBook 500GB but no error message

Neither of my laptops recognizes the MyBook 500 GB. The MyBook is on, I can see the blue light inside, and there is no error message. I tried the advice above re the device manager but the WD doesnt appear there. Do I have to send it out for data retrieval?? All my work is on it and I'm on a deadline.

Posted by on

  • ponytail1414
    ponytail1414 Jun 24, 2009

    Thank you everyone! I never even thought of the USB cable's being the problem, and I'm going to look into that first-- then I'll check their knowledge base. Thanks

  • mnguy7764 May 11, 2010

    Are you sure the USB Cable is not bad? Have you tried another known good cable?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,996 Answers

Try using the western digital knowledge base info to help you resolve the problem...click here.
Otherwise, we need the full model # and the OS you're using to give better solutions....

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 24, 2009

  • efs_perpends
    efs_perpends Jun 24, 2009

    Try using the western digital knowledge base info to help you resolve the problem...click here.

    Otherwise, we need the full model # and the OS you're using to give better solutions....


    I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
    If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wd 500gb hard drive is not shown any power it was working fine suddenly when i try to connect to my laptop nothing appearing. plz advice


Good day, this video tutorial will help you to recognize your WD 500GB. Just follow instruction and your problem will gonna fix.

Jul 30, 2011 | Western Digital My Book Essential 500GB...

1 Answer

Notebook does not recognize My Book / Western Digital hard drive


Did it ever work?

Connect the MyBook to a different desktop computer.
If it is not recognized, then the MyBook definitely has a problem.
Exercise the warranty to get it repaired/replaced,
or check W.D.'s "Customer Loyalty" program -- buy a new W.D. drive through W.D.'s web-site, and get a discount.

Nov 01, 2010 | Western Digital My Book Essential Edition...

1 Answer

Time machine won't backup reliably. It recognizes the MyBook drive, but after a few days of doing backups, it fails to recognize the drive anymore.


Western Digital hard drive inside is fried, check their website for information, they replace it for free if the drive itself is still in warranty, it might be gave it a shot.

Dec 19, 2009 | Western Digital 500GB MyBook Office...

1 Answer

Western Digital MYBOOK 500GB external harddrive won't come on. When it plugs in, the blue light comes on for about a second. Computer does not recognize drive.


It is "dead". If it is still under warranty (check 'www.wdc.com' for details), then Western Digital will replace it. If not, check their web-site, for their "Customer Loyalty Program", i.e., since you bought one W.D. disk-drive, you can get a discount on buying another W.D. disk-drive, if you order online from W.D.'s web-site.

Dec 11, 2009 | Western Digital My Book Essential Edition...

1 Answer

Mybook 500gb not read by WD TVHD Media Player


For media players Lacie is the best to go with as my book is only good for storage not streaming playback to a media player.

1. check out lacie drives

Rest assured its not a problem with you media player its just a issue on how things are streamed over the usb system and Lacie makes a good improvment as far as that goes trust me i have done the same thing I have a my book terabyte drive.

Thanks

Jul 17, 2009 | Western Digital My Book Premium ES...

1 Answer

Mac not Reconize my MyBook


load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.

Mar 09, 2009 | Western Digital My Book Essential Edition...

1 Answer

MyBook not recognized by Mac


I am having the same problem!!!! I have my time machine backups on there and I cannot access them! Class action lawsuit???

Mar 09, 2009 | Western Digital 500GB My Book World...

1 Answer

WD5000 My Book 500 GB -- I/O error cannot access


i had exactly the same problem with a WD 500gb External HD MyBook Edition USB , eventually opened up the case removed the 500gb Caviar disk put it in an external HD Case (AC Ryan's AluBox)
and still had I/O error !!! i had serious music projects and stuff i didnt want to lose , after lots of research and looking around this program SAVED MY LIFE AND ALL OF THE STUFF IN THE HARD DISK !!!!
Ontrack EasyRecovery Professional v6.20 retail first i run the simple in-depth diagnostics then i used the EasyRecovery DataRecovery option and after about an hour of scanning started copy-pasting all my files onto another disk ! this app saved my life a special thanks to its programmers ! im John from Greece , hope this helps bro!

Nov 28, 2008 | Western Digital Caviar SE16 (WD5000AAKS)...

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

542 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76164 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...