Question about HP Photosmart C3180 All-In-One InkJet Printer

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Printer is saying it's out of paper and it isn't.

The printer was working fine, then in the middle of a job it stopped and said "load more paper." There clearly was enough paper. Since then, I've uninstalled and reinstalled, tried the "test," unplugged it, checked for any thing that could've jammed it, and now I'm here. This has never happened before. I've read about a "paper sensor," but I don't know where or how to access it. Please help me!

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  • dbabuscio Jun 24, 2009

    Thanks so much! I will try it tomorrow. I feel if I'm defeated once more tonight I may "hurt" the printer. :-)

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More than a paper sensor, usually the paper feed tire is dried out or coated with paper dust and stuff. A damp towel is the best, with just water as alcohol will further dry out the rubber. Take out the paper and look for the rubber tire that pulls the paper in and wipe it on all areas as you turn it, let it dry. Usually the printer thinks it's out of paper if none is fed in at the proper time. Take off the back cover and wipe those rollers too.

Posted on Jun 23, 2009

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