Question about Kodak ESP Office 2150 All-in-one Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
you need to lift printer front access door , take both ink cartridges out,
the carrier (black piece) is called printhead.
When you see carefully at the center , there is a gray latch. you need to "pull it up", it will release the printhead.
Posted on Jun 13, 2009
I had my esp3 stop printing black also. I bought new cartridges even tho' I knew the ones in the printer were at least half full. Still not printing black. I finally called Kodak support and got a tech who was the first tech from India who could speak English well. He was very helpfull but in the end he told me he would send me the printer head because that was the problem. My printer was not used for about a month and the head dried up. The tech said that printer must be used about twice a week and the best way was to print the test by using the 'Scan' and 'Copy' at the same time. There was no sense telling the tech this is a huge flaw in the printer as he must have been hearing this for a long time. After I received the new printer head it prints fine. This is an absolutely huge flaw in this printer. If they can't make a different style of head for this printer these will stop being used................. So if you have the ESP3 (I don't know about the other models) and don't use it often the head will dry up and you can't clean it (according to the tech I talked to). Kodak should send these free for the life of the machine in my opinion.
Posted on Aug 08, 2009
The above is the page that describes the esp-3 printer.
The above link goes through a procedure for addressing the printhead missing or not installed correctly message.
Also, there is an interactive product demo link on the above link.
Posted on Aug 06, 2010
silly question, you remembered to remove the plastic film off the connectors right? i realize you did 2 different cartridges but hey sometimes thing get messed up lol. it may be a faulty cartridge, you should be able to return it if that's the case. the only way to know for sure is to take it back and get a different one. if that's the case problem solved, you could always power down the printer completely after installing the cartridges and rebooting it
Posted on Dec 31, 2010
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